Collections Executive

3 weeks ago


Watford, United Kingdom Office Angels Full time

Collections Executive

£26,500

JOB TITLE: Collections Executive

LOCATION: Watford/Remote

HOURS: Monday - Friday 9:00am - 5.30pm

The day to day duties in your new job would be:

- Process inbound calls from customers collections
- Process outbound calls to customers, contacting them for due and overdue accounts to negotiate prompt payments
- Establish payment plans for customers
- Keeping accurate records of all contact on main Collection Management Systems
- Processing customer refunds and review account adjustments
- Monitoring and Maintenance of assigned accounts
- Identify trends and gaps in policies, procedures, strategies and systems

Next steps.....

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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