Deputy Head of Events

6 months ago

London, United Kingdom Enable Full time

About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relationships with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's lives.

**Benefits**:

- Flexible working hours & a hybrid working environment
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
- Free Gym Membership
- Free breakfasts/snacks
- When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities

Deputy Head of Events

**Reports to**: Head of Events

**Based**: Battersea Park

**Salary**: £45,000 to £52,000 a year

**Contract**: Fixed term, Full time (Maternity Cover)

**DBS**: Basic

Role Overview
- Reporting to the Head of Events, the Deputy Head of Events will be responsible for team management and the day-to-day venue management of all Events-run venues, overview on the Events budget and lead on growth strategy for the event team.
- The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving and an autonomous approach to workload.

Job Purpose
- Overall management of the Events Team.
- Line management of management team within the Events Team.
- Overseeing sufficient staffing levels for all booked events and that all staff are correctly inducted to carry out their roles and responsibilities for large scale production events.
- Oversee recruitment of new team members.
- Attending HoS meeting on behalf of Head of Events.
- Deputising for Head of Events as required.
- Venue experience with knowledge of event management, venue sales and marketing and operations.
- Attending technical or production meetings and participating in Safety Advisory Group meetings as required.
- Attending key Enable events and/or ensuring sufficient staffing is in attendance.
- Liaising closely with the Events Team and other Enable services to ensure that the wider events / activity programme is coordinated properly.
- Supporting the Head of Events and Production Team with the delivery of events produced by Enable.
- Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required.
- Delivering full event management of adhoc events as required.
- Identify new revenue opportunities across the Events portfolio.
- Attend networking events and continue to grow network of industry contacts.
- Along with the Head of Events, develop and implement the sales strategy to achieve targets
- Develop and implement the community strategy set by the leadership team.
- Developing new event business and strategizing new initiatives to complement existing income streams from event.
- Ensuring maximum utilisation of spaces in line with Enable’s Strategy and the Events’ Service Plan.
- Achieving targeted income set in conjunction with Head of Events.
- Overseeing and finalising the monthly financial reconciliation.
- Ensuring all venues are appropriately marketed to maximise sales.
- Handling customer complaints and resolving within the agreed timeframes.
- Overseeing casual staff monthly costs.
- Ensuring Events Team keep the Events diary updated with venue bookings and the budget updated with all recorded income and expenses.
- Signing off expense and budget spend with the events team.
- Creating invoices and liaising directly with the Finance Team as required. Following up invoices to ensure that they are paid.
- Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required.
- Carrying out other duties as directed by the Head of Events.

Experience and Skills
- Previous experience in team management.
- Previous experience in complex budget management.
- Experience engaging directly with senior level management.
- Proven record of operational excellence with ability to manage multiple responsibilities simultaneously, demonstrating resourcefulness in resolving issues, the ability to prioritise, and a detail orientated approach.
- Self-driven, results-oriented, entrepreneurial individual, with a positive attitude.
- Strong customer mind-set.
- A natural forward planner who critically assesses own performance.
- Exceptional presentation and face-to-face communication skills.
- Good organisational and time management skills.
- Motivated and energetic individual.
- Hard-working and determined.
- Experienced leader, with the ability to take on a succe

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