Front of House Assistant

5 months ago


Tredegar, United Kingdom Aneurin Leisure Full time

**Front of House Assistant (x2 posts)**:
**Location**: Bedwellty House & Park, Tredegar**
**Salary**: Grade 2 (£22,366 - £23,114 FTE)**
**Hours**: 2 posts, 8 hours per week each**:
**Job Summary**:
Join the vibrant team at Bedwellty House & Park We are seeking two enthusiastic and dynamic Front of House Receptionists to oversee our reception area, manage bookings, and respond to customer inquiries both face-to-face and over the phone. Your role will be crucial in maintaining our high standards of customer care and upholding the prestigious Bedwellty Brand Standards.

**Full Advert**:
**Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and engaging environment? If so, Bedwellty House & Park has an exciting opportunity for you**

**Front of House Receptionist**:
As the first point of contact for all our visitors, you will:

- ** Create a Welcoming Atmosphere**: Ensure every guest receives a warm and professional welcome.
- ** Handle Financial Transactions**: Accurately receive and record all payments from visitors and organisations, including hire fees and shop sales.
- ** Maintain Entrance Control**: Oversee the main entrance, ensuring a smooth and organised entry for all visitors.

**What We're Looking For**:

- ** Enthusiasm and Energy**: A positive and proactive attitude.
- ** Customer Care Excellence**: Outstanding customer service skills.
- ** Organisational Prowess**: Strong organisational abilities to manage bookings and inquiries efficiently.
- ** Tech-Savvy**: Proficient in IT to handle booking systems and records.
- ** Cash Handling Experience**: Previous experience in managing cash transactions.
- ** Relevant Background**: Experience in a similar role or environment is a plus.

**Interview Dates**: To be confirmed.



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