Contract Monitoring Officer

6 months ago

Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Contract Monitoring Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The Facilities department are looking to recruit a self-motivated and enthusiastic Contract Monitoring Assistant to join the team.

As a key member of the Facilities Contracts team, you will be monitoring the performance of the facilities services within the Trust.

You will also assist the Service Manager in providing administrative support to the Facilities Contracts Manager ensuring a customer focused and value for money service.

Our Values areInclude,Respect, andImprove. It is important that you understand and refer to our values during your recruitment process and beyond

You will play a key role in monitoring the performance of external contracts and internal service provision for those services managed by the facilities contracts team. The role involves undertaking cleanliness inspections, internal monitoring of service providers and other monitoring related tasks to ensure compliance with service specifications in line with quality, quantity, and cost.

As well as being a physically active role, the post holder will also require good organisational and communication skills and the ability to prioritise their workload to meet changing demands.

The role covers a 4-week shift pattern.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

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