Care Navigator

**PREVIOUS APPLICANTS NEED NOT APPLY**

**Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?**

**If this sounds like you, we have the perfect opportunity for you**

We are looking for individuals who to join our Care Navigation Team who:

- Are enthusiastic and self-motivated
- Ability to work to work in a fast-paced environment
- Excellent communicators, both written and verbal
- Are able to listen and empathise
- Are keen to learn and develop
- Demonstrate attention to detail
- Can be flexible and adaptable
- Are competent with IT

In the role of Care Navigator you will work as part of a cross city team, providing a professional and effective response to our patients who access our services. This will be online or over the telephone and you will be responsible for signposting patients correctly to ensure they receive the right care, at the right time, with the most appropriate healthcare professional for their individual care needs. You will also provide key support to the acute care team for patients requiring access to same day care.

This is a fast-paced role where a keen eye for detail, communication skills and the ability to work as a team is essential.

In return you will receive:

- Full induction and training plan
- Named direct Line Manager
- Long service rewards
- Generous holiday entitlement
- Wellbeing health plan
- Staff wellbeing group
- Ride to work scheme
- Uniform
- Refreshments
- Support to develop your skills and career

**About us**:
Haxby Group is a high-quality, community-based healthcare organisation, with general practice at its heart. We deliver exceptional care from 13 GP surgeries across York, Hull, and Scarborough, serving more than 92,000 patients.

**Terms and Conditions**

**Salary**:
Your salary will be £9.90 per hour, £19,616.20 gross per annum. Pay progression will be dependent upon annual performance appraisal.

**Annual Holiday**:
25 days plus bank holidays pro rata (holiday entitlement will increase as a reward for loyalty and service)

**Training**:
**Working hours**:
Full time position: 38 flexible hours per week over 5 days

Part time position: minimum 25 flexible hours per week over 5 days

Your working hours will be based around the opening times of Haxby Group which are 7.45 am to 8.00 pm Monday to Friday and until 1.00 pm on Saturday morning.

The post-holders exact weekly hours will be agreed according to service and individual needs. These hours may vary as dictated by service or individual requirements. To facilitate communication and training you will also be required to attend evening meetings, events and training that fall outside your normal working hours. These will be reimbursed as overtime paid at the normal hourly rate, or as time taken in lieu.

**Benefits**:
We operate an optional contributory pension scheme.

The Well-being Simply Health plan will be offered after your probation period.

Other benefits include:

- Uniform
- Full induction package with reviews.
- Annual reviews.
- Annual training day.
- Regular training and updates.
- Social functions.

**Job Types**: Full-time, Part-time, Permanent

Pay: £9.90 per hour

**Benefits**:

- Company events
- Company pension

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

COVID-19 considerations:
Face coverings
Perspex screens
Social distancing

Work Location: One location