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Sales Support Administrator

4 months ago

Bicester, United Kingdom Valda Energy Full time

**Us and our culture.***:
Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our stakeholders, we recognise that our people are our greatest asset. Our culture and employee environment are always evolving, from the introduction of new benefits to leading structured training opportunities, and of course frequent social events At Valda Energy, you can be assured that you will be supported to be your best and be welcomed in to form part of our friendly team.

**Our perks. ️**:

- £22,500 to £23,000 Annual Salary
- Company annual bonus scheme.
- 25 days of annual leave plus bank holidays, plus length of service award up to 30 days.
- Private Medical Insurance with Vitality Health.
- Life Insurance policy, providing coverage at four times your salary.
- Employee Assistance Programme offering confidential support and guidance.
- Enjoy an array of complimentary snacks, drinks, and lunch options in our office.
- Salary sacrifice pension scheme where we will match contributions up to 4%
- In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best

**The role.**:
Working as part of the Sales Support Administration team, the role supports the sales function, ensuring customer contracts are processed efficiently and swiftly. Liaising with all sales channels, the sales administration function provides a key relationship, managing a variety of contact requests and enquiries, providing a pivotal service that is key to the success of the business.

**How you will contribute.**:

- Respond to enquiries and requests from sales channels.
- Working with internal sales systems to ensure all information is up to date and correct.
- Provide first line response to third party sales agents as well as the internal sales team.
- Works as one team to drive and support the company culture.

**What we are looking for.**:

- Ability to use Microsoft office such as Word, Outlook and Excel.
- Existing knowledge of the energy and/or utilities sectors is desired, but not essential.
- Previous experience working in a customer service and/or administration role
- Ability to organise and prioritise, set priorities and multi-task
- Self-motivated, confident work ethic and good communication skills
- A team player with a willingness to learn, train and adapt to an ever-changing environment