Dental Receptionist

5 months ago


London, United Kingdom The Dental Spa Full time

Receptionist for a small but busy practice in Southwest London.

We are looking for someone who can handle a busy front desk and likes to work with people. If you think that's something you can do, please apply

The practice has 6 clinicians and an aesthetician. We are fully computerised with digital scanners, intraoral camera, GBT hygienist machine, fully equipped sterilisation room and SOE software.

We are in the process of expanding, and are looking for someone experienced, dynamic, super-efficient and highly organised, with excellent interpersonal skills and nursing background, if possible, but this is not essential. The role involves being the main front of house person, while also covering some administrative duties.

**Duties to include-**
- To organise and keep track of a busy appointment book that includes 4 dentists and 2 hygienists schedules
- To manage patient appointments and clinical diaries to maximise bookings
- To facilitate patient payments and cashing up
- To maintain an orderly, professional workspace, and work with the team to support the goals of the practice.
- To provide outstanding customer service at all times, deal with patient objections effectively and efficiently.
- To ensure the smooth, efficient running of the practice as a whole.
- To assist with patient referrals.
- To liaise with businesses, tradesmen and service providers.
- To provide and maintain an excellent service to patients, quality of service, cost and delivery of performance in accordance with the company strategy, targets and mission statement.
- To ensure the operation of the patient recall system.
- To keep all practice documentation up to date including policies, procedures and handbooks.
- To ensure the maintenance of the practice computer system including printers and scanners liaising with IT specialists.
- Ensure equipment service checks are up to date.

**Job Types**: Permanent, Full-time or part-time

**Salary**: £13.00-£16.00 per hour to start. Salary

**Benefits**:

- Company pension

**Salary**: £13.00-£16.00 per hour

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: Dental Receptionist


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