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Customer Service Administrator

4 months ago

Witney, United Kingdom Anne Jagger Recruitment Full time

A successful global business is looking for a **Customer Service Administrator** (B2B) to work closely with the external sales team, providing customers with the highest level of customer service and support.

This role will be based in the Witney office for 4 days per week and 1 from home. You will work regularly with other members of UK team together with colleagues from international production centres.

**Duties & Responsibilities**:

- Work to resolve customer enquires promptly and accurately
- Support the external sales team, with quotes
- Receive and enter customer orders
- Verify information on items, shipping methods, and availability of products
- Contact customers to advise of shipment delays and information necessary to process orders
- Provide accurate pricing and delivery information
- Master the Sales & Distribution SAP transactions

**Required** **Skills and Experience**:

- Customer service experience ideally in a manufacturing environment
- Experience working with SAP, Salesforce CRM and MS Office tools preferable
- Customer focused with a proven ability to provide consistent high-quality support
- Must be able to communicate effectively

**Salary & Benefits**:
£25,000 to £30,000

Witney (office based with opportunity to work 1 day per week from home)

Private healthcare

Pension scheme

Free carparking

23 days holiday + bank holidays

Closed over the Christmas period

9am to 5.30pm
- Anne Jagger Recruitment Ltd is an employment agency and employment business_
- If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities._

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: One location