Customer Service

2 months ago

Hove, United Kingdom NatWest Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Hove
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Full time - 35hrs
- Permanent contract
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£24,120 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,120 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

  • Customer Collections Advisor

    2 days ago

    Hove, United Kingdom Service Box Group Limited Full time

    **Customer Collections Executive - Permanent** **Service Box Group Limited - Brighton** £25k pa (dependent on experience) plus opportunity to earn additional commission based on collections targets (OTE £6-9K annually). As a Service Box Group Ltd, Customer Collections Executive you will be assisting customers in maintaining their service plans with us...

  • Customer Service Administrator

    5 days ago

    Hove, United Kingdom First Recruitment Services Full time

    We have an exciting opportunity for an experienced Customer Service Administrator to join a well established company based in Portslade. Your role will be varied from handling the telephone to liaising with Customers and Suppliers, along with order processing and other general administration duties.Job duties of a Customer Service Administrator are as...

  • Customer Service Administrator

    4 days ago

    Hove, United Kingdom First Recruitment Services Full time

    We have an exciting opportunity for an experienced Customer Service Administrator to join a well established company based in Portslade. Your role will be varied from handling the telephone to liaising with Customers and Suppliers, along with order processing and other general administration duties.Job duties of a Customer Service Administrator are as...

  • Customer Service Specialist

    6 days ago

    Hove, United Kingdom First Recruitment Services Limited Full time

    **Position**:Customer Service Specialist - **Salary**:£23,000 - **Location**: Portslade - **Hours**:Monday to Thursday 8:30am - 5:30pm and Fridays 8:30am - 4:15pm. - Free parking, hybrid working and incentives We have an exciting opportunity for a Customer Service Specialist to join a friendly customer service team based in Portslade for a well established...

  • Customer Service Consultant

    2 days ago

    Hove, United Kingdom Legal & General Full time

    Job Description We’re recruiting for  Customer Service   Consultants  to join our Group Protection team. This is a hybrid role, where you will work a minimum of 1 day a week in our Hove office the rest from home, Monday-Friday between our core hours of 8-6, post training.What you'll be doing: Support the onboarding and continued scheme maintenance...

  • Customer Service Representative

    1 week ago

    Hove, United Kingdom Red Robin Recruitment Full time

    Our client is a dynamic Insurance provider and Insurance Tech company that specialises in protection insurance products, such as Life and Private Health insurance. This is a growing business area and a great career choice. **Starting salary £24,000 plus commission for cross-selling to existing customers** **You should make around £28,000 in total. No...

  • Customer Service Advisor

    3 days ago

    Hove, United Kingdom NRS Healthcare Full time

    **Role**: Customer Service Advisor **Location**:Brighton & Hove **Salary**:£8,670 pa **Hours: Part-Time**, 16 hours, Monday to Wednesday, Hours Negotiable **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within...

  • Customer Service Administrator

    1 month ago

    Hove, United Kingdom Clearline Recruitment Full time

    Full Time - Hove, East Sussex - Posted on 19th July 2023 - £22000.00 - £24000.00 per annum GBP / Year Our client based in Hove is looking to recruit a Customer Service who is proactive and has a ‘can do’ attitude. You will join their friendly and hardworking team within this growing business and provide customer service support. This is an excellent...

  • Customer Service Assistant

    3 days ago

    Hove, United Kingdom Wickes Full time

    Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and...

  • Customer Service Advisor

    1 month ago

    Hove, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Hove** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...

  • Customer Service Advisor

    1 month ago

    Hove, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Hove** **Starting Salary of £23,295 Plus Excellent Benefits Package** **Full time or Part time (Minimum 24 hours a week from 09:30 - 17:00 Monday - Friday)** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an...

  • Customer Service Advisor

    1 month ago

    Hove, United Kingdom EDF Limited Full time

    **Customer Service Advisor** **Hove** **Starting Salary of £24,635** **Plus Excellent Benefits Package** **Full time or Part time (Minimum 24 hours a week from 09:30 - 17:00 Monday - Friday)** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an...

  • Jewson Customer Service Advisor

    2 days ago

    Hove, United Kingdom Saint-Gobain Full time

    **Customer Sales Advisor**: - Hove (BN3 3LA)** You’ll be working for **Jewson’s in Hove**. Jewson’s one of more than 30 exciting Saint-Gobain brands in the UK with over 500 branches; we’ve come a long way since opening our first store in 1836! **Is this role right for me?** First and foremost, we always want to recruit talented people that align...

  • Customer Service

    7 days ago

    Brighton and Hove, United Kingdom Pertemps Network Group Full time

    **Job Description**: POSITION - CUSTOMER SERVICE /ADMINISTRATOR ROLE ORGANISATION - STUDENT ACCOMODATION PROVIDER LOCATION - Centre Brighton HOURLY RATE - £10.00 HOURS - 09.30 TO 17.30 Start Asap Are you an immediately available, friendly and conscientious individual looking to work for a busy student accommodation provider based in Brighton? Lovely site,...

  • Retail Customer Assistant

    2 days ago

    Brighton and Hove, United Kingdom Royal Voluntary Service Full time

    **Closing Date** 30 June 2023 **Date Posted** 01 June 2023 **Job Reference** KDDEG3006/LB/J003308 **Location** Kemptown, Brighton and Hove, Brighton BN2 5BF, UK **Sector** Catering & Hospitality Retail Customer Assistant (Part-Time) Royal Sussex County Hospital, Brighton and Hove, East Sussex Overview Royal Voluntary Service hospital cafés, shops...

  • Retail Customer Service

    5 days ago

    Hove, United Kingdom C1632 Full time

    Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic betting shops no two days are the same and you’ll have the...

  • Customer Service Advisor

    3 days ago

    Brighton and Hove, United Kingdom Page Personnel Full time

    An exciting opportunity for a dedicated Customer Service Advisor to join our team. The successful candidate will provide exceptional customer service and support to our clients in the Insurance industry.Client DetailsThis organisation is a reputable company. Based in Brighton, they have a workforce of over a hundred dedicated professionals. They are...

  • Customer Administrator

    5 days ago

    Hove, United Kingdom Page Personnel Full time

    Immediately Available - Previous Customer Service experience **About Our Client**: The company is an established leader in the Admin and Secretarial sector with a reputation for innovation and customer service, based in Hove. It is a mid-sized organisation that prides itself on its collaborative and goal-oriented work environment, where every team member...

  • Register Your Interest In Working For Custom Pharma Services

    5 days ago

    Hove, United Kingdom Custom Pharma Services Full time

    Full time HoveRole overview Manufacturing Technicians, Hove, East Sussex   Rotating shift pattern, Monday to Friday   We are recruiting for Manufacturing Technicians to join us on a permanent basis.  We manufacture medicinal products that supply the NHS and customers in Europe and Australia and would like to hear from you if you have previous...

  • Customer Service Apprentice

    6 hours ago

    Brighton and Hove, United Kingdom Specsavers Full time

    **Customer Service Apprenticeship** **Location: Brighton Hearcare** **Working hours: Full time 40 hours - will include 1 weekend day** **Salary: £9.50 per hour / £19,760 per year** **Benefits**: **- Extra day off on your birthday** **- Discounted hearing and eyecare benefits** **- Enhanced sick pay** **- Enhanced pay for family leave (Maternity/...