Patient Advisor

Channel View Medical Group is a large, friendly, busy practice with approximately 17,500 patients. We are looking for an enthusiastic and motivated individual to join our Patient Advisor/Administration team. There is more than one position available, and we require full and part time staff. Full time hours are 37.5 per week. There is a probation period of 3 months.

Applicant must have excellent communication, I.T. and organisational skills, be able to work independently and as part of a team and work efficiently under pressure.

The main purpose of the post is to provide a full range of administration support for the Practice.

Meeting and greeting Patients and Visitors to the Practice and directing them appropriately.

Deal with telephone calls into the Practice, navigating patients and other callers to the appropriate care or department they need.

Miscellaneous administration duties.

Channel View Medical Practice has a team of approximately 75 staff covering clinical and non-clinical roles. We are based over 4 sites two sites in Teignmouth, one site in Bishopsteignton and one site at Chudleigh.

All employees are expected to show a high standard of teamwork. This includes cooperating in undertaking the work of absent colleagues or assisting others where the workload is particularly high. Accordingly, there may be a requirement to undertake other duties.

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.