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Door Supervisor

5 months ago

Belfast, United Kingdom Wine Inns Full time

**Job Details**:
Job Title

Door Supervisor

Reference Number

DS-207-02

Location

23-31 Bradbury Place, Belfast, BT7 1RR

Contract Type

Part-Time Permanent

Closing Date

02/04/2023

**Door Supervisor**:
**Reports to: Manager**

**Direct Reports: None**:
**Area of Business: Wine Inns**

**Purpose**

To oversee Door Admission policy and to adhere and comply with all Door Supervisors guidelines.

**Responsibilities**:

- To greet customers in a welcoming and friendly manner
- To prevent drunkenness and rowdiness on the premises
- To prevent glasses and bottles being removed from the premises
- To be in attendance at the front door unless otherwise instructed by the Manager
- To be courteous to customers when clearing premises at closing time
- To handle confrontation as discreetly as possible
- To complete Incident Report Forms when necessary
- To ensure that a high standard of personal hygiene and appearance is maintained at all times
- Any duties relevant and related to the post

**Educational qualifications**
- Educated to secondary level standard
- Completion of Door Supervisor’s course is desirable

**Skills and Experience**:

- Six months previous experience in a customer focused environment is desirable
- A basic knowledge of First Aid and Fire Safety is desirable
- Good listener
- Friendly and courteous
- Patient
- Good team player

**Main Points of Contact - internal and external**
- Other staff in the premises
- All members of the public using the premises

**Other relevant information**:

- Flexible regarding hours of work
- Completion of Door Supervisors course is essential within probationary period
- Willing to undergo and obtain a favourable criminal record check