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Engineer Scheduler
3 weeks ago
Do you have service background experience or experience scheduling engineers? If so, then we have the ideal opportunity for you
Adecco are honoured to support our global leading client, a company situated in **Newbury**, with their search for an **Engineer Scheduler**. The position offers a salary of up to **£26,500** along with several great benefits including a pension plan, private healthcare and 25 days holiday allowance plus bank holidays.
Duties include:
- Provide support to the Customer Service Engineering team regarding management of fault calls
- Ensure that reports are followed up.
- Carry out first fix online wherever possible and escalate to engineers if required.
- Receive service calls direct from the customers
- Ensure that these calls are attended to within the given SLA time
- Process invoices for completed works and contracts.
- Service background experience
- Experience with scheduling engineers and managing their workload
- Experience with multiple SLAs
- SAP experience is ideal but not essential
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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