Perinatal Duty Senior Support Worker

4 weeks ago

Wokingham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

The Berkshire Specialist Perinatal Mental Health Service is looking for a motivated and a dedicated Senior support worker with a minimum of one-year experience of working with people with mental health problems to join the team to promote the care and well-being of birthing mothers across the entire Berkshire communities.

Our service is absolutely committed to ensuring that our birthing mothers have the best possible experience in care. To this end we are looking for an individual who is passionate, caring, and compassionate about delivering high quality care and take pride in what they do.

We will in-turn ensure that you receive the require training, supervision and also complete the 'Fundamental Care Certificate' programme to equip you, if you haven't already done so.

If this sounds like you and you have the experience and confidence to undertake this role, then we would like to hear from you

You will work directly under the Perintal Duty Clinical lead to support with administration activities, handle telephone calls, and manage inflow of patients to the perinatal Service.

You will be liaising with patients, partner agencies and members of the perinatal team.

You will support with answering the perinatal duty line, moderation of ShaRON Moon ensuring that clients care are manage appropriately.

You will ensure that all enquiries that come into the perinatal inbox are handled efficiently and effectively to ensure clients and partner agencies receive a good service.

You will assist the Duty clinical lead to manage duty caseload by contacting clients for wellbeing checks and ensuring that concerns are escalated accordingly.

You will be part of the Perinatal Service Multidisciplinary team (MDT) to deliver care to client across Berkshire.

You will support the nursing staff, care coordination the therapy team and the entire MDT in the assessment, planning, implementing, and evaluating effective, evidence-based care, ensuring the care is holistic and meet highest standards of care.

You will be expected to undertake wellbeing assessments and discuss in multidisciplinary forum to enable formulation of treatment and care plans.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

**Our values at Berkshire Healthcare**:
Caring for and about you is our top priority

Committed to providing good quality, safe services

Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

**Benefits of working for us include**:
Flexible working options to support work-life balance.

27 days’ annual leave rising with service + opportunity to buy and sell

Generous NHS pension scheme

Excellent learning and career development opportunities

‘Cycle to Work’ and car leasing scheme

Access to a range of wellbeing tools and services

Discounts at hundreds of popular retailers and restaurants

Staff networks for race, diversity, disabilities and armed forces community to support equality

Generous maternity, paternity, adoption and special leave.

Free parking across Trust sites

**The “must haves” for this role**:
A strong desire to work in Perinatal Mental Health.

Good administration skill, ability to use range of IT programmes, telephone principles, and organisational abilities to support with the inflow of patients to the perinatal Service.

A very good understanding and experience of safeguarding and liaison within the care pathways, systems, charities, and local support network.

Team working skills and ability to communicate clearly with colleagues and patients.

If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare

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