Seasonal Tea Room Supervisor
4 months ago
**Seasonal Tea Room Supervisor**
**Why David Austin Roses**
For over 60 years we have been growing roses on our family farm in Shropshire, lovingly nurturing them by hand until they are ready to be passed onto our customers, to be enjoyed in their own gardens.
As a family-owned and run business, we are hugely fortunate to work closely with the talented people who make up our extended family. From growing and fulfilment to product and corporate services, we are always growing and are always looking for people to join us on our journey.
Our people are the cornerstone of David Austin Roses and without them, there would be no plants.
If you feel like you have the right talent to be part of our award winning team, then we would love to talk to you about how we can help you build your career.
**Primary purpose**:
In our David Austin Roses tearoom we have a passion for delivering exceptional service and quality, freshly made food. We are looking for a seasonal front of house supervisor who will be responsible for the day-to-day operations of the tearoom, supervising tearoom staff and ensuring exceptional customer service over our busy summer period.
**Your day to day**:
- Ensuring smooth service in our tearoom
- Taking orders and delivering a high standard of beverages
- Assist in controlling Food & Beverage stocks, personnel and equipment
- Assist with basic food preparation as required
- Responsible for delivering high standards of cleanliness, presentation, safety and hygiene in all areas
- To ensure you, and those others working within your areas of responsibility do so in accordance with current, applicable health & safety/fire safety legislation
- To accurately record and keep daily food safety controls
- Ensure staff comply with cash handling procedures
- Motivate staff to use up-selling techniques
- Lead a team to deliver excellent standards of customer service
**What you bring to the team**
- Excellent communication skills and the ability to communicate effectively at all levels including with customer and employees
- You will be hard-working, reliable and confident with a friendly personality
- You will be a strong team player with a positive attitude
- Willingness to work in a fast paced environment
- A passion for food and service
- Flexibility and happy to help out where needed
- Ideally you will be barista trained
**Job Types**: Full-time, Zero hours contract
**Salary**: £5.52-£10.90 per hour
**Benefits**:
- Company events
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
Ability to Commute:
- Wolverhampton (required)
Work Location: In person
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