Credit Controller

SYNLAB Laboratory Services is part of SYNLAB UK & Ireland, who provide laboratory diagnostic and training services to a diverse range of sectors including healthcare and wellness, sport, travel, corporates and insurers, logistics and family law.

SYNLAB Laboratory Services has 2 in-house laboratories offering a wide range of pathology tests including occupational health and wellness tests, as well as workplace drug and alcohol testing. In addition to our laboratories providing UKAS accredited ISO/IEC 17025 and ISO 15189 testing, we are one of only a few providers offering an end-to-end in-house collection and laboratory service.

We are currently recruiting for a Credit Controller to join our small and friendly Finance team in Abergavenny on a full time and permanent basis. This is also a hybrid role, giving you the flexibility to work both on site and from home.

**Responsibilities**:

- Analyse the debtor ledger to prioritise work to collect monies owed.
- Resolve customer queries in relation to invoicing disputes.
- To advise of customer accounts requiring bad debt provision.
- Improve the ageing of the debt profile.
- Assist with the bank reconciliation.

**Essential Skills and Experience**:

- Previous experience in a similar role.
- Experience of a high-volume invoice environment.
- Good problem-solving skills and the ability to work on own initiative.
- Good understanding of GDPR.
- Good numeracy and computer literacy to a general standard in excel and other Microsoft Office packages.
- Ability to work well as part of a team.

**Desirable**:

- Healthcare sector experience.
- Basic knowledge of VAT.
- Experience of using SAGE.

**About Us**

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.

We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.

We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.

We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.

SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law.