Customer Claims Specialist

3 days ago


Bournemouth, United Kingdom C&M Travel Recruitment Full time

**Customer claims specialist(insurance)** 15 open roles, homebased
My client due to a new high profile account win are looking for 15 customer claims advisors to work with travel insurance. They are looking for claims experience working for another insurance specialist. Salary £20,085 + £1,500 bonus and benefits.
**Customer claims specialists duties**
- All customers are calling us for help and therefore you will be required to handle all incoming and outgoing telephone calls in a helpful, friendly, polite and professional way.
- To proactively manage each claim ensuring that the customer receives the most appropriate service in a timely and cost effective manner.
- To monitor all aspects of the claim to ensure that all services are provided at the agreed time and that the customer is kept fully appraised of the progress.
- Handle first notification of loss (FNOL) calls empathetically, enter all relevant claims information accurately and agree the next course of action, whether we are requesting further information or are able to fast track the customers claim.
- Our first thought should be to obtain any information in the quickest way, therefore proactive calls are essential to provide updates and request customer information.
- Assess new claims in accordance with policy terms and conditions, within specified service levels and in line with department procedures
- To ensure that the relevant Supervisor/Manager is informed of any service failure or potential problem.
- Identify and initiate potential recoveries from 3rd parties
**Customer claims specialists skills required**
- Must have claims experience working for another insurance company
- A Genuine desire to provide a high level of customer service
- The ability to manage multiple cases
- High attention to detail
- Excellent, clear and professional phone manner
**Additional information**
- 8am to 8pm Monday to Saturday, no Sundays, roughly 1 in 5 Saturdays
- 35 Hour week
- start date 16th May

**Don't keep a good thing to yourself**
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.



  • Bournemouth, United Kingdom C&M Travel Recruitment Full time

    **Customer claims specialist(insurance)** 25 open roles, homebased My client due to a new high profile account win are looking for 25 customer claims advisors to work with travel insurance. They are looking for claims experience working for another insurance specialist. You must be within 50 miles of Bournmouth. Salary £19,500+ £1,500 bonus and...


  • Bournemouth, Bournemouth, United Kingdom Merje Full time

    Role OverviewFully remote Income Protection Claims Specialist opportunity with MERJE, a leading insurance company. This role involves assessing complex claims, mentoring team members, and driving process improvements.About the RoleMERJE is seeking an experienced Insurance Claims Specialist to join their team. Key responsibilities include:Assessing and...


  • Bournemouth, Bournemouth, United Kingdom Merje Full time

    Insurance Claims Specialist OpportunityFully remote work available.Competitive salary of £45,000 + bonus.MERJE is seeking an experienced Insurance Claims Specialist for a leading Insurance company. This role involves assessing complex claims, mentoring team members, and driving process improvements.Key Responsibilities:Assess and evaluate complex...


  • Bournemouth, United Kingdom Tall Grass Recruitment Full time

    Tall Grass Recruitment is seeking a Customer Focused Claims Handler to join our team. As a Customer Focused Claims Handler, you will be responsible for resolving claims efficiently, providing clear guidance to customers, and ensuring that the claims process is customer-centric and effective. You will work closely with customers to understand their unique...


  • Bournemouth, United Kingdom MERJE Full time

    Income Protection Claims Specialist Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income protection...


  • Bournemouth, United Kingdom CV-Library Full time

    Income Protection Claims Specialist Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income...


  • Bournemouth, United Kingdom Merje Careers Full time

    Income Protection Claims SpecialistFully Remote£45,000 + bonusMERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income protection and a...


  • Bournemouth, United Kingdom Merje Full time

    Income Protection Claims Specialist Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company.This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements.


  • Bournemouth, United Kingdom Merje Full time

    Income Protection Claims Specialist For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company.This role offers an exciting opportunity to assess complex claims, mentor team...


  • Bournemouth, United Kingdom Merje Full time

    Income Protection Claims Specialist Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income protection...


  • Bournemouth, United Kingdom Merje Full time

    Income Protection Claims SpecialistFully Remote£45,000 + bonusMERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income protection and a...


  • bournemouth, United Kingdom Merje Full time

    Income Protection Claims Specialist Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income protection...


  • Bournemouth, United Kingdom Merje Full time

    Income Protection Claims SpecialistFully Remote£45,000 + bonusMERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income protection and a...

  • Customer Service

    6 months ago


    Bournemouth, United Kingdom Domestic Appliance Care Full time

    We are looking someone with a friendly phone manner to start their new career with us as a customer service and claims handler. Your role will be speaking, both inbound and outbound, with our customers to help them with an queries they may have or if they need to make a claim on any of their appliances. Your role will also include a small amount of admin...


  • Bournemouth, United Kingdom Merje Full time

    Income Protection Claims Specialist Take the next step in your career now, scroll down to read the full role description and make your application.Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company.This role offers an exciting opportunity to assess complex claims, mentor team...


  • Bournemouth, United Kingdom Merje Full time

    Job Description Income Protection Claims Specialist Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of...


  • bournemouth, United Kingdom Merje Full time

    Job Description Income Protection Claims Specialist Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of...


  • Bournemouth, United Kingdom MERJE Full time

    Income Protection Claims Specialist Take the next step in your career now, scroll down to read the full role description and make your application. Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor...


  • bournemouth, United Kingdom MERJE Full time

    Income Protection Claims Specialist Take the next step in your career now, scroll down to read the full role description and make your application. Fully Remote £45,000 + bonus MERJE is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor...


  • Bournemouth, United Kingdom Tall Grass Recruitment Full time

    Travel Claims Handler OpportunityWe have an exciting opportunity for a Travel Claims Handler to join our dynamic team at Tall Grass Recruitment. This role involves evaluating and resolving customer claims, ensuring excellent customer service, and upholding company values.Responsibilities:Evaluate claims and verify insurance coverage.Collect necessary...