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Experienced Serving Staff

7 months ago

Hastings, United Kingdom LA DELIZIA Full time

**SOME CATERING EXPERIENCE REQUIRED AND WEEK DAY LUNCH AVAILABILITY.**

Working as part of our customer-facing team you will ensure that high quality food and drink are prepared and served to café customers from a clean, safe, and welcoming environment. Customer service is of the utmost importance for our business and this should always be at the forefront in daily duties. This role will include cooking, cleaning and serving - you will be acting as an all rounder as part of a team.

The role is for part time hours, on a flexible basis as many hours will be available in the summer months.

Key activities and responsibilities
- Preparing and serving food, making coffee and tea and collecting money.
- Ensuring the eatery is fully stocked and can meet the menu at all times, notifying the team leader or kitchen staff of any shortages.
- Clean the café areas, inside and outside and ensure they are safe and hygienic at all times.
- Check that all café facilities, equipment or furnishings are in good order and to report any damage.
- Follow the normal operating plan, ensuring correct opening and closing times and setting up and clearing down as required.
- Assist with preparing food, ensuring orders are sent out in good time and kept in stock.
- Monitor expenditure, stock, wastage and use-by dates.
- Ensuring the completion of daily financial paperwork and cash handling and that all expenditure is covered by an invoice or receipt.
- Respond promptly and professionally to any customer feedback, comments or complaints.
- Be familiar and up-to-date with all policy and procedures in particular our safeguarding policies.
- Uphold the highest standards of health and safety, cleanliness and professionalism and use your own initiative to respond quickly to issues or challenges that may arise when you are on duty.
- Act as a role model for young people, inspiring them to engage in the services and understand and appreciate the practicalities of running a cafe

Personal Specification
- 1.1 Passionate about delivering a high quality food and drink offer
- 1.2 Friendly, cheerful, positive and motivated with every young person or member of the public that uses our buildings

2 Education, qualifications or experience
- 2.1 Experience of working in a catering environment is desirable
- 2.2 A level 2 food hygiene certification is desirable
- 2.3 Barista experience is desirable
- 2.4 Experience of working with young people is desirable

Training opportunities as part of the role, including apprenticeships are possible. A range of working hours will be considered, we need some part time staff and some full time members. Weekend and holiday availability essential.

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

Pay: Up to £11.50 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- catering: 1 year (required)

Work Location: In person