Nights Team Member

7 months ago

Oxford, United Kingdom Holiday Inn Oxford Full time

**Nights Team Member**:
**HI Oxford****:
**The Opportunity**

We are seeking a reliable and responsible Night Team Member to join our team and ensure the smooth running of the hotel during the night shift. The Night Team Member will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.

**Responsibilities**:

- Managing guest requests and ensuring they are handled promptly and professionally.
- Maintaining security and safety procedures during the night shift.
- Performing regular security checks throughout the hotel.
- Providing general support to the hotel staff during the night shift.
- Assisting with any maintenance or housekeeping tasks that may arise.
- Setting up meeting rooms and other areas as required.
- Serving food and beverages to guests as required.
- Checking guests in and out of the hotel as required.
- Handling any emergency situations that may arise.
- Preparing reports for senior management as required.

**Benefits**
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Previous experience working in a hotel or similar environment, preferably in a night team member role.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.

**Hotel**

The Holiday Inn® Oxford hotel is conveniently located just off the A34, only three miles from Oxford town centre. Hotel guests can enjoy free parking and a short walk to the Pear Tree Park & Ride bus service for a quick 10-minute journey into the City Centre.

For those looking to explore further afield, Oxford Parkway train station is only five minutes away by car and provides easy access to London, while the designer outlet shopping at Bicester Village Retail Park is also within easy reach.

Within walking distance of the hotel are many of the University of Oxford's historic buildings, including the Radcliffe Camera and Christopher Wren's Tom Tower, as well as the Ashmolean Mus

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