Copyright Operations Specialist

6 months ago

London, United Kingdom SoundCloud Full time

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 375 million tracks from 40 million artists, the future of music is SoundCloud.

As the world's largest open audio platform, SoundCloud is powered by a connected community of creators and listeners who share, discover and influence what's new, now and next in music and audio. Creators are at the core of everything we do at SoundCloud and we want to make sure their rights are respected and their content protected.

Are you passionate about creators and intellectual property in the digital age? We are looking for someone who wants to gain in-depth knowledge of digital rights enforcement and operations to join us as a Copyright Operations Specialist within the Business and Legal Affairs organisation out of our London office. You will be working with the SoundCloud community to educate people on how copyright law applies on the platform, as well as assisting rightsholders and creators with protecting their content.

**Primary Responsibilities**
- Communicate with creators and rightsholders about their copyright-related issues.
- Process reports of alleged infringement and resolve disputes related to blocked tracks.
- Improve operational processes for the team.
- Assist in or manage your own projects.
- Partner with business stakeholders to help ensure new products are compliant with copyright law and internal processes.
- Maintain the integrity of copyrighted content on the platform.
- Communicate emerging copyright issues to business stakeholders.
- Act as an internal advocate for creators and rightsholders.

**Qualifications**
- Ideally, you've had experience of working within copyright operations, anti-piracy, music rights operations or a similar field and are rewarded by helping rightsholders and creators protect their content online.
- You are calm under pressure and diligent in your approach to solving problems and following operational processes.
- You have outstanding written and verbal communication skills in native-level English.
- You understand the importance of balancing all sides of an argument, and have the confidence and ability to consistently decide upon a path for resolving issues, especially when dealing with ambiguous or sensitive topics.
- You are a team player and have a willingness to work collaboratively to find solutions to complex issues, but are capable of working independently.
- You have a bachelor's degree or equivalent and are OK with working the odd weekend or evening.

**About us**:

- We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
- We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
- We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone's voice, perspective and experience is respected and heard
- We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities
- You can contribute to our Engineering Blog

**Benefits**:

- Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit
- Employee Stock Ownership Plan
- Professional development allowance
- Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
- We offer free German courses at beginning, intermediate and advanced
- Various snacks, goodies and 2 free lunches weekly at the office

**_Diversity, Equity and Inclusion at SoundCloud_**
- SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what's next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status._
- At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally._

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