Café Partners

**Job Title**:Café Partners

**Hours of work**:18 hours per week to include some weekend working

**Rate**:£10.32 per hour

**Reporting To**:Skills & Enterprise Manager

**About One Small Thing**

One Small Thing is striving for positive change across the justice system by implementing small things in a big way.

We provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences. We want to shift the voice of blameand judgement and the_'what’s wrong with them?’_line of questioning to a kinder, respectful and healing approach that asks,_'What has happened to them?’_

One Small Thing's commitment to systemic change for women and their children in the justice system, has inspired us to build **Hope Street.**

**About Hope Street**

**Hope Street**is an exciting, brand-new, purpose-built residential community-based service, designed in collaboration with women, for justice-involved women and their children in Hampshire. Trauma-informed by design it will offer a safe andsupportive environment where women and their children can access education, practical and therapeutic support and activities that build confidence, self-esteem and skills and provide the opportunity to build a fulfilling and happy life and play a meaningfulrole within society.

Hope Street uses the 'nine pathways of need’ identified in the Corston Report to inform our overarching model of delivery:
**Accommodation - Education, Training & Employment - Finance Benefits & Debt - Relationship, Children & Family - Substance Use - Attitude, Thinking & Behaviour - Mental & Physical Health - Abuse, Sexual Abuse & Domestic Abuse - Exploitation and SellingSex**

**Our Values**

Hope Street is built on five core values of trauma-informed care that underpin the way we work.
- **Safety**:

- **Trustworthiness**:

- **Choice**:

- **Collaboration**:

- **Empowerment**

**About the Role**

As part of a brand-new team setting out to deliver this new and exciting residential service for women and their children from Hampshire, you will be part of the social enterprise team providing the Hope Street café, which is an essential part of the HopeStreet offer to support women to develop their life skills and employment skills. The café will be open to local people, and you will be part of the café team preparing and serving drinks and snacks to customers and supporting at Hope Street community events.

**Key Responsibilities**
- Preparing sandwiches, other snacks and drinks and serving them to customers.
- Maintaining the hygiene and cleanliness of the café.
- Clearing tables and stacking crockery in the dishwasher.
- Stock taking to ensure that the supplies can be re-ordered when running low.
- Using the till system to take money and care payments.

**PERSON SPECIFICATION**

Although the experience and knowledge listed below would be an advantage, not having it is not essential as full training will be provided. We are keen to recruit people who have an interest in the catering and hospitality industries.

**Desirable Experience & Knowledge**
- Working in the hospitality industry.
- Maintaining professional boundaries with the public whilst delivering an excellent standard of service.
- Knowledge of fire safety management and procedures.
- Knowledge of food hygiene principles and processes.
- Good interpersonal skills with the ability to listen and communicate effectively.
- Ability to cope under pressure.
- Flexible approach, able to work as part of a team, supporting the service and colleagues as required.

**Competencies**
- **Communication**:Ability to communicate with people from different backgrounds.
- **Attention to detail**:Attention to detail and an accurate approach to work.
- **Proactive**:Self-motivated and self-directed, able to work independently with a positive approach to problem-solving.
- **Collaboration**:Ability to develop and maintain working relationships with colleagues.
- **Judgment**: Ability to exercise sound judgment and respond to a range of situations using a kind, respectful and compassionate approach.

**Your Values**
- Awareness of trauma and how this can impact on a person’s self-esteem, confidence, and ability to trust others.
- You do not judge people, you are kind and empathetic, and understand the importance of enabling people to make their own choices.
- Desire to create positive change and a commitment to providing a fair and compassionate environment that celebrates and promotes equality and diversity.

**Other Information**

We are strongly committed to ensuring equity and inclusion to ensure the voices of our users and beneficiaries are represented across our organisation to impact on our strategic aims, vision and mission.

As part of the recruitment we processa vetting and barring check will be carried out for those successful at interview, but this does not necessarily exclude applicants with convictions

**This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.**

Your main place of work will be 30-32 The Avenue, Southampton.

**Safer Recruitment**: Safe recruitment is central to the safeguarding of adults, children, and young people at risk. One Small Thing is committed to the safeguarding of every woman and child who is part of the Hope Street community and expectsall employees to share this commitment.

The DBS check for this role will be at**Enhanced with Barred**check level. Failure to declare any relevant information that is later provided by the Disclosure and Barring Service, may result in any offer of employment being withdrawn.