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Customer Service Administrator
4 months ago
**Position: Customer Service Administrator**
**About Us**:
We're a family-owned business, expert in design and manufacture of metal fabrication and electrical equipment, principally for the street lighting market.
We set industry benchmarks, through investment in research and development, introducing new energy-saving products, as well as in-house testing facilities (to EN 50191).
Having our own factory in Wincanton, Somerset, we are perfectly positioned as a base for our knowledgeable sales force and delivery team supplying and supporting our customers in the UK and globally.
Our company is an ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 Quality Accredited organisation with all areas operating stringent quality control systems. This results in products that are designed and manufactured to comply with, or exceed, all relevant legislation.
Charles Endirect is a founder member of the Highway Electrical Manufacturers & Suppliers Association (HEMSA) and an active member of the Highway Electrical Association (HEA). We are also a Premier Member and supporter of the Institution of Lighting Professionals (ILP).
**What we are looking for**:
We have an exciting opportunity for an enthusiastic Customer Service Administrator to join our friendly team in the areas of Customer Service/Management Systems.
You will have excellent communication skills (both written and verbal); competent computer skills and high accuracy in data input.
In addition to the core work of the sales and marketing team, there may be opportunities for applicants to develop more senior part time roles with integrated management systems; supporting customer use of internet control systems; or tele sales and marketing.
**Pay and benefits**:
We are offering competitive salaries, according to skills, experience, and responsibilities; a generous pension contribution; and a quarterly profit related bonus scheme.
**Salary**: £22,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Quarterly bonus
Work Location: In person
Application deadline: 08/12/2023