Customer Services Assistant Supervisor

2 weeks ago


Lincolnshire, United Kingdom Ping Europe Ltd Full time

PING is a family-owned golf manufacturer, founded in 1959 by Karsten and Louise Solheim. The PING brand is synonymous with innovation, performance, quality and service and has a worldwide reputation for designing and manufacturing industry-leading, custom-fit golf equipment, while also being a highly regarded golf apparel brand.

PING Europe, based in Gainsborough, Lincolnshire, assembles and distributes golf equipment to the UK, Ireland, Europe, Iceland, South Africa and the Middle East. The European headquarters employs over 250 people in a range of different functions, including manufacturing, operations, marketing, sales and finance. The company is also the proprietor of the local golf club, Thonock Park.

**Customer Service Assistant Supervisor**

A Customer Service Assistant Supervisor role has been created to assist the Customer Service Supervisor in leading a team of Customer Service Representatives as they provide support to our customers, Area Sales Managers and European Offices. This includes order entry, answering queries, and order amendments.

**Essential duties and responsibilities**:

- Assist the Customer Service Supervisor in leading the team of Customer Service Representatives.
- In the absence of the Customer Service Supervisor, allocate tasks and resources to ensure we maintain service and balance work evenly across the team.
- Handling incoming phone calls from all PING customers.
- Processing orders for hard goods, soft goods, and apparel.
- Provide support for UK Sales Representatives.
- Process online consumer orders and liaise with the consumer on inventory/payment/voucher queries.
- Provide support for European sales offices, distributors, and emerging markets.
- Maintain thorough knowledge of PING products, services, and the production process.
- Other duties as assigned.

**Essential qualifications and experience**:

- A proven education record to include a minimum Mathematics and English qualification.
- Computer Literate, experience using Word and Excel would be an advantage.

**Personal qualities**:

- Excellent telephone manner and interpersonal skills.
- Must be confident and possess the ability to work within a team environment but also to be at ease working on their own initiative, with minimum interaction from an immediate Manager.
- Ability to organise, schedule, and prioritise a variety of tasks for members of the team.
- Reliable, conscientious and a team player.
- Actively engage in the continuous development of professional knowledge.

**Benefits**:

- Canteen
- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 30/07/2023


  • Supervisor

    3 weeks ago


    Lincolnshire, United Kingdom Daniel Owen Ltd Full time

    Job Title: Supervisor Working between Grimsby and Boston. General Overview: Assist the Responsive Repairs Manager in the delivery of a high performing, effective and efficient Responsive Repairs and Maintenance Service including the monitoring of a team of Trade Operatives and Sub-Contractors. Responsible for the supervision of a team of trade operatives...

  • M&E Supervisor

    3 weeks ago


    South Kesteven, Lincolnshire, United Kingdom Morrison Energy Services Full time

    About The Role Morrison Energy Servicesis recruiting for anM&E Supervisorto work on ourNational Substation Frameworkcontracts. As anM&E Supervisoryou will be responsible for the supervision of site activities and assisting the site manager to ensure compliance with health, safety and environmental requirements, quality procedures, programme compliance,...

  • Supervisor

    2 weeks ago


    Lincolnshire, United Kingdom Daniel Owen Ltd Full time

    Job Title: SupervisorWorking between Grimsby and Boston.General Overview:Assist the Responsive Repairs Manager in the delivery of a high performing, effective and efficient Responsive Repairs and Maintenance Service including the monitoring of a team of Trade Operatives and Sub-Contractors.Responsible for the supervision of a team of trade operatives and...

  • Sia Door Supervisor

    4 weeks ago


    Lincolnshire, United Kingdom Montane-Group Full time

    Join our team at Montane-Group we are currently recruiting for SIA Licensed Door Supervisor to work in pubs, bars & clubs across lincolnshire. We are currently recruiting for SIA LICENSED DOOR SUPERVISORS. IMMEDIATE STARTS FOR THE RIGHT CANDIDATE. Pay rates will be discussed at your interview with the Area Manager as well as working hours. Hold a valid...


  • Gainsborough, Lincolnshire, United Kingdom A M P Rose Full time

    Shipping, Spares & Customer Service Coordinator (Spares Parts, Machinery & Service Engineers). The Role: Reporting to the Operations Manager. Liaise with the Customer Service Coordinator and Shipping Department The Shipping Coordinator will be responsible for ensuring the Company provide excellent customer service to all clients and to promote this...


  • Newark, Lincolnshire, United Kingdom Apache Associates Full time

    Job Description VOIP Operations Supervisor Newark £28,000 Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Supervisor, as you will have career development and one to one training. You will be...


  • Newark, Lincolnshire, United Kingdom Apache Associates Full time

    VOIP Operations Supervisor Newark £28,000 Our client is a leading provider of IT and Telecom solutions dedicated to delivering exceptional service and support to our clients. This is an exciting opportunity to join our client as the VOIP Operations Supervisor, as you will have career development and one to one training. You will be responsible as the...


  • Spalding, Lincolnshire, United Kingdom Integrity Plus Ltd Full time

    Our client, an exciting business based in Spalding is looking to recruit a Customer Service Assistant/Administrator with SAP experience on a permanent contract. Hours - 8.15 am to 5.00 pm Monday to Thursday and 08.15 - 2.30 Friday on a rota. Overview - To provide an excellent service to customers processing sales orders for nominated customers and provide...


  • Lincolnshire, United Kingdom Aspire People Full time

    Aspire People has arrived in the Lincoln area, and we are searching for outstanding educators to join our ever increasing talent pool. With over 170 active jobs online, covering over 7 branches across the country, and servicing over 700 clients, we would love for you to join us too.We are currently recruiting Secondary Cover Supervisors for day to day, short...


  • Lincolnshire, United Kingdom Aspire People Full time

    Aspire People has arrived in the Lincoln area, and we are searching for outstanding educators to join our ever increasing talent pool. With over 170 active jobs online, covering over 7 branches across the country, and servicing over 700 clients, we would love for you to join us too. We are currently recruiting Secondary Cover Supervisors for day to day,...


  • Sleaford, Lincolnshire, United Kingdom Voyage Care Ltd Full time

    Field Support Supervisor Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • Enhanced retirement...


  • Sleaford, Lincolnshire, United Kingdom Voyage Care Ltd Full time

    Field Support Supervisor Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • Enhanced retirement...


  • Sleaford, Lincolnshire, United Kingdom Voyage Care Ltd Full time

    Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • Enhanced retirement leave • Long service...

  • Cover Supervisor

    3 weeks ago


    Lincoln, Lincolnshire, United Kingdom GSL Education - Lincoln Full time

    Cover Supervisor - Lincoln Location: Lincoln Salary: £80 - £90 per day Start Date: ASAP Contract: Full-time We are seeking a motivated Cover Supervisor for a full-time position in Lincoln. This role is crucial in maintaining continuity in the classroom during teacher absences, providing guidance and support to students. Key Responsibilities: ...


  • Lincolnshire, United Kingdom Home Instead Full time

    Job Description Home Instead Lincoln is recruiting for the appointment of Field Care Supervisor for our relatively new Lincoln branch office. Reporting to the Registered Care Director. To lead, support and manage our Care Assistants. Conducting observations on team members to promote best practices. Carrying out reviews for service users to ensure...


  • North Kesteven, Lincolnshire, United Kingdom Voyage Care Full time

    Field Support Supervisor Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Funded Blue Light Card - hundreds of discounts at high street retailers etc. • Enhanced retirement...


  • Newark, Lincolnshire, United Kingdom Claire’s Inc. Full time

    Supervisor/Manager Part-Time page is loaded Supervisor/Manager Part-Time Apply locations Newark, Nottingham time type Part time posted on Posted Yesterday job requisition id JR199705 Claire's - A Career that's always in style Part-Time Manager/3rd Key Holder Opportunity Supporting your Store Manager and Assistant Store Manager with the achievement of...

  • Cover Supervisor

    4 weeks ago


    Lincoln, Lincolnshire, United Kingdom GSL Education - Lincoln Full time

    Cover Supervisor - Lincoln Location: Lincoln Salary: £80 - £90 per day Start Date: ASAP Contract: Full-time We are seeking a motivated Cover Supervisor for a full-time position in Lincoln. This role is crucial in maintaining continuity in the classroom during teacher absences, providing guidance and support to students. Key Responsibilities: Supervise...

  • Cover Supervisor

    3 weeks ago


    North Kesteven, Lincolnshire, United Kingdom GSL Education - Newcastle Full time

    Cover Supervisor Location: Newcastle Salary: £75 - £110 per day Contract: Full Time, Temporary GSL Education are seeking a dynamic Cover Supervisor for schools in Newcastle. This role involves managing a classroom in the absence of the regular teacher, ensuring students continue their learning without interruption. Key Responsibilities: Supervise and...


  • Grimsby, North East Lincolnshire, United Kingdom Linsco Ltd Full time

    As Site Supervisor, responsibility for day to day supervision of Highway Projects, which include local transport schemes and major highway and structure improvement works. Where appointed, support the Project Leads and Professional Services' teams in the delivery of schemes. Manage and co-ordinate workload to achieve project deliverables within the...