Operations Coordinator
2 weeks ago
**Operations Co-ordinator / Ellesmere Port / £22,000 - £23,000 / Permanent / Excellent Benefits / Leading Organisation**
NC Associates are working with a UK leading organisation based in Ellesmere Port, assisting in recruiting an Operations Co-ordinator. As the Operations Co-ordinator you will work closely with their Operations Manager and Engineering Team to help deliver exceptional customer service.
**Duties**
- Scheduling planned maintenance works with customers.
- Dealing with reactive calls - providing first line support to the customer and scheduling an engineer where required.
- Processing engineer reports and sending to customers.
- Assisting the engineering team.
- Handling customer queries.
**Essential Experience Required**
- Excellent computer skills.
- Confident and strong telephone ability.
- Exceptional organisation skills.
- Previous experience in a scheduling role.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- A genuine interest in your work and an enthusiasm and willingness to learn and progress.
We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.
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