Food Services Supervisor
5 months ago
Ideally located on Argyle Street the Glasgow Marriott Hotel is just a short walk from the OVO Hydro, SEC (Scottish Event Campus) and the city centre. It has an exciting blend of comfort, convenience and high-class service, which makes it an ideal location for both business and pleasure. Guests can satisfy their cravings at our Cast Iron Grill or Brew Bar, break a sweat at our well-equipped fitness centre or enjoy a leisurely swim in our indoor pool. Our 15 sophisticated event venues, on-site catering and expert events team make us the perfect place to hold a business meeting or social event.
Join a warm and welcoming team who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow, develop, and benefit from being part of the world’s leading hospitality company
***
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
**Benefits**:
- Free Car Parking
- Wellness programmes
- Employee Assistant Programme
- Discounted stays at over 7,300 hotels worldwide
- Friends and Family rate for overnight stays
- Food & Beverage discount at the hotels
- Team events
- Training and Development
- Career discussions and Qualifications
- Meals on duty
- Use of the Leisure Club
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Schedule:
- Weekend availability
**Experience**:
- Food & Beverage: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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