Claims Handler

4 weeks ago

Didcot, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

**Position; Claims Handler**

**Location; Didcot, Oxfordshire**

**Salary; £23,000 per annum**

**About the role;**

**Responsibilities;**
- Maintain claims allocated to you within the set SLA's
- Make formal assessments on claims to decide if they are covered under the policy terms and conditions
- Make cost effective decisions on all claims handled
- Raising Purchase Orders
- Updating consumers on all actions taking
- Liaise with manufacturers and retailers
- Update weekly reports to track where you are against SLA
- Telephones to be answered within set SLA
- Handle complaints in the correct manner as set by the underwriters
- Adherence to the business Service Level Agreement targets
- Perform other duties as assigned

**Essential experience;**
- Good office organisational and administrative skills
- Excellent communication skills
- Excellent customer service skills
- Able to work on own initiative and ability to prioritise

**Commutable locations;**

Abingdon, Didcot, Wallingford, Harwell, Oxford, Wantage

**Key words; Claims, Customer Service, Admin, Office Assistant, Customer Support**

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

  • Claims Handler

    2 weeks ago

    Didcot, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

    Planet Recruitment are delighted to now be working with a well-established client based in Didcot. Due to continued growth are now seeking a Claims Handler, who is looking for their next challenge to join their busy team. The role of the Claims Handler in the Claims Resolution team is to process consumer claims. You will be expected to follow set processes...

  • Customer Service Advisor

    2 weeks ago

    Didcot, United Kingdom Hachette UK Full time

    Who we are and what we doWe, Hachette UK Distribution, are the leading book distribution company in the UK. We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and...

  • Customer Service Advisor

    1 week ago

    Didcot, United Kingdom hachette Full time

    What you’ll be doing On a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base. - Proactively liaising with both customers and publishers to maintain a first class working relationship - Preparing and processing orders/claims received...

  • Customer Service Advisor

    1 week ago

    Didcot, United Kingdom hachette Full time

    What you’ll be doing On a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base. - Proactively liaising with both customers and publishers to maintain a first class working relationship - Preparing and processing orders/claims received...

  • Customer Service Advisor

    2 weeks ago

    Didcot, United Kingdom Hachette UK Full time

    {"@context":"http:\/\/schema.org\/","@type":"JobPosting","title":"Customer Service Advisor","description":" Who we are and what we do We, Hachette UK Distribution, are the leading book distribution company in the UK.   We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure...