Digestive Diseases Administrative Assistant

2 weeks ago


Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time

Advert RTT validator

An exciting opportunity has arisen for an administrative assistant to join the Digestive Diseases Team in the Medical and Emergency Care Division. The successful applicant will have strong communication, IT and organisational skills and be able to prioritise their own workload. An ability to understand the need for maintaining confidentiality is also essential. The post will be a hybrid role comprising of part working from home and part working from the office, flexible working hours may be considered. The main duties include supporting the Directorate Team with general admin tasks such as data inputting on to Trust systems and supporting the validation co-ordinator with ensuring delays to patient pathways are kept to a minimum.
- To provide full administrative support to the Digestive Diseases Team
- Support with data inputting onto Trust systems including PAS/Cerner etc
- Support the Digestive Diseases RTT Validator with minimising delays in patient pathways.
- Work closely with the endoscopy booking team and outpatient booking teams to ensure patients are appointed without delay
- Support with minute taking for Directorate meetings as required
- Support with general administrative duties as requested by the Digestive Diseases Directorate Manager and Deputy Directorate Manager
- Work closely with Directorate Managers, Deputy Directorate Managers, The Outpatient Booking Office, Diagnostic test booking office (including Endoscopy), and Clinical Teams across all specialties within the division to ensure mínimal delay to patient pathways
- Work with the Deputy Directorate Manager and Directorate manager to monitor OP clinic capacity and support the Deputy Directorate manager with setting up/cancelling/amending outpatient clinic sessions as required using the Trust Booking App.
- Support with contacting patients as required when appointments need to be rescheduled/ rebooked.
- Support with setting up meetings for the Directorate Team
- Support the Endoscopy Team with admin duties requested by the Endoscopy Operational Manager
- To provide, local training and support to other staff within the Trust as requested by the Directorate Team
- Ensure all information relating to the patient’s pathway is clearly recorded on relevant systems, such as PAS/ Cerner etc.
- To adhere to the Trust’s Joint Access Policy and related national RTT Frameworks
- To provide reports and attend relevant meetings as requested by the Divisional and Directorate managers.
- Work in a team environment to provide appropriate support/advice to others
- Exercise initiative when problems arise, implementing the necessary actions to resolve issues and refering to the appropriate person to resolve.
- Demonstrate effective management of time & resources. - Respect confidentiality on any matter concerning a patient during duty and do not disclose such information at any time to unauthorised persons. - Promote equal opportunities for staff and patients in accordance with the Trust’s priorities. - Always adhere to Trust policies, displaying Trust values and acting with professionalism - Undertake any other reasonable duties as directed by the Divisional and Directorate Teams.



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