Noticing Co-ordinator

Kelly Group is currently looking to recruit the very best talent and have a unique opportunity for a Noticing Coordinator to join our growing team.

**In this role you will be responsible for**:
To maintain and improve support to the field based installation and management team, by working within the back office support team to provide the following in an efficient, well organised and timely manner:

- Submission of all appropriate Street Works Notices and Permits via Aurora, Street Manager or other notice/permit systems.
- Telephone and system support
- Client liaison
- Key performance measure reporting
- Managing requests for early starts/extensions/amendments required for notices/permits.
- Communicating notice status to field
- Jeopardy Management of Field Activities and admin activities
- Receiving and recording timely starts, stops, and register activities to avoid financial penalty.

**You will have the following qualifications and be able to prove experience and competence**:
**Essential Knowledge**:

- Proficient use and knowledge of software such as MS Word, Excel and Outlook
- Working knowledge of pc systems & client liaison protocols and experience of noticing & customer liaison.
- Knowledge of the NRSWA (New roads and Streetworks act) requirements would be an advantage.
- Knowledge of the Streetworks noticing systems(desirable)

**Essential Skills**:

- Excellent communication skills
- Excellent Communication, Interpersonal, Organisational & Planning Skills
- Willingness to learn the Aurora and Streetmanager noticing systems.
- Excellent time management, meeting tight deadlines
- Complaint handling experience
- Due diligent with an eye for detail
- Able to organise and prioritise work/tasks
- Be able to work and compile data and reports
- Ability to work with minimum supervision
- Ability to work within a team
- Able to balance competing priorities and meet personal targets within a fluctuating & demanding workload.
- Strong analytical skills
- The ability to liaise and maintain good relationships with Clients, Local Authorities, 3rd Parties and Operational Staff.

**Essential Attitudes**
- Safety focus
- Customer focus
- Positive and flexible approach
- Professional
- Honesty and Integrity
- Open to innovation
- Open to collaboration
- Right first-time approach
- Proactive with the ability to think ahead.
- Committed to Business Objectives
- Strong personality and professional attitude Strong personality and professional attitude
- Competitive PAYE Salary
- 28 days paid annual holiday
- Personal Accident Insurance
- Company Pension scheme
- Cycle to work scheme
- Excellent career progression opportunities

Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 35 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally.

Working across several industries including telecommunications, rail, metro, highways and fleet, Kelly Group operate nationally with 40+ operational centres and deliver a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group deliver a ‘one-stop solution’ to meet the needs of our clients and delight their customers.

As a service provider, our workforce is our extended family, which is why we invest in their safety, training, careers, welfare, vehicles and tools they need to deliver excellence. With a workforce of circa 3500, 40+ national operational centres, 4 training hubs and a fleet of over 2500 vehicles, Kelly Group are committed to developing an excellent team, a fair culture and a safe working environment.

If you feel you have the required experience and want to further your career with a long standing communications contractor, please apply.