Youth Support Coordinator, Slough

2 weeks ago

Slough, United Kingdom Caudwell Youth Full time

Caudwell Youth is recruiting for a Youth Support Coordinator in Slough to support the Area Manager in ensuring the Charity’s development and growth in ways that are relevant and in line with operational services and charitable objectives.

To ensure the Charity achieves its aims and objectives and fulfils its operational plan effectively by providing high quality support services, providing person centred long-term mentoring for young people.

To have key and major responsibility for coordinating service areas and develop the Charity’s programmes, supported by your line manager. One of your key roles will be developing positive working relationships with key partner organisations

The role requires the successful applicant to have a full driving licence with business cover insurance and to reside in the Slough area.

**Key Responsibilities**
- Responsible for a geographical area, supporting up to 25 young people.
- Coordinate onboarding of young people, including the initial person-centred assessment, matching of volunteers and developing skills sessions if and when appropriate.
- Develop a multi-agency person-centred approach for the young people you are working with, to ensure your young people have the right support at the right time.
- Directly support young people whilst they are onboarding onto our mentor service.
- Identify young person’s needs including short term goals and long-term goals to ensure a smooth transition into mentoring.
- Signpost to other relevant services when required.
- Report any safeguarding concerns to the DSL, with support from your line manager.
- Work in partnership with the Volunteer team to recruit, induct, deploy, support and develop volunteer mentors.
- Organise and lead volunteer meet ups, training and stakeholder meetings.
- Support and deliver volunteer training for specialist areas, depending on the needs for the young people referred to the service.
- Ensure the integrity and effectiveness of volunteer-based support for young people.
- Effectively report on complaints and compliments relating to programmes.
- Develop local knowledge of needs and funding opportunities, with support from your line manager.
- Build knowledge of local strategies, linking in with network forums.
- Develop relationships and partnerships with local employers, benefit agencies, training establishments to enable opportunities for young people.
- With support, understand demand, monitoring targets and ensure programme objectives are met.
- Support young people to actively engage with our provision.
- Collect outcomes data, in line with quarterly reports.
- Embed engagement strategy with the young people in your area.
- Identify opportunities to develop new types of services.
- Ensure we achieve agreed development objectives, with support from your line manager.
- Endeavour to promote Caudwell Youth’s values in all that you do.
- Be an ambassador for Caudwell Youth in the geographical area you are leading.

**Coordination & Development**
- With support from your line manager, ensure the delivery and development of services and community-based activities and development opportunities in line with regulatory requirements and our own policies, including safeguarding, social media, health & safety and data protection.
- Develop services and activities and opportunities for inclusion, community engagement and personal development for young people as agreed with your line manager.
- Ensure appropriate planning, risk assessment and evaluation for all activities relating to your area of responsibility, with support from your line manager where appropriate.
- Develop bespoke activities for the needs of the young people in the geographical location.

**Administration**
- Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
- Monitor and have oversight of volunteer input into the CRM database.
- Monitor all activities for your area against targets and objectives.
- Undertake proactive activities in line with our policies and good practice.

**Partnership & Liaison**
- Work closely with the team and the stakeholder steering group to promote good communication and shared focus.
- Ensure effective, relevant and appropriate communication at all times.
- Represent the Charity to other organisations, funders and supporters.
- Establish and develop good relationships with other charities and agencies to increase partnership and effective joint working where appropriate.
- Be a point of contact for members and external contacts as regards activities and service provision.

**Team Ethos**
- Work effectively as a team, supporting other team members and be willing to receive support whilst fulfilling your own responsibilities and tasks.
- Express and promote equal opportunities and encourage inclusion and involvement.
- Ensure good communications and relationships within the team at all times.
- Attend team meetings, personal wor

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