Regulatory Officer Trade Effluent

You will assist the Regulatory Controllers Trade Effluent (RCTE) in the control and monitoring of trade effluent discharges to sewers for a dedicated group of low risk non-household customers. Assistance to other areas within or outside of the current team may be required

**Job Accountabilities**:

- Taking of samples and meter readings for control and monitoring for low risk traders and assisting RCTE's in this process for other traders as required
- Liaising with non-household customers
- Supporting RCTE's in identifying illegal discharges to sewer
- Reviewing and notifying sample analysis results for a defined portfolio of traders
- Escalating non-compliance to the relevant (Lead)RCTE
- Assisting with the gathering and provision of evidence to support enforcement action
- Assisting with the investigations and report on incidents and spillages to the highway and sewerage system
- Providing out of hours support during incidents relating to trade effluent discharges

**Knowledge and Skills**:
To be considered for this role you will be certified at NVQ/QCF level 3 or equivalent in a relevant scientific discipline as well has having significant knowledge of Trade Effluent legislation and the retail market. You will also have:

- Knowledge of the company's Health & Safety culture, processes and systems
- Experience of a customer facing environment
- Planning, organisational, problem solving and communication skills
- IT skills including MS Word and Excel
- The ability to work in a pressured environment and be self-motivated with the ability to prioritise own work
- Experience of ensuring that deadlines are regularly met and quality outputs not compromised by required deadline
- A valid full UK driving licence Basic knowledge of Wastewater Treatment and Sewer Network

**Additional Information**:

- You will be required to be on a standby rota and must have the facility to attend within an optimum timescale.
- You must have access to your own vehicle
**We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background.**

**Closing Date**:12/03/24