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Pensions Administrator

4 months ago

Birmingham, United Kingdom NJR Recruitment Full time

**Location**
**Salary**
**Posted on**
**Reference**
**Birmingham
£22500 - £25500
15/02/2023
NJR13435

DESCRIPTION

PENSIONS ADMINISTRATOR
LOCATION: Birmingham & Glasgow
SALARY: AROUND £23,500

Our client is a global leader in the health and benefits marketplace. Operating in 135 countries, their team of specialist's design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

Daily responsibilities within the role will involve;
" Perform pensions calculations, enter pensions data and answer enquiries
" Respond to errors and ensure complaints are handled effectively
" Be a champion of change and provide opinions if you have an idea to create more efficiencies
" Ensure that all procedures are followed when undertaking work for Members, Trustees and Clients across member and scheme processing.
" Ensure Errors and omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales, through liaison with Administration Service Manager.
" Be flexible and adaptable to the work demands as advised by Manager (or Administration Service Representative).
" Be personally accountable for your contribution to the performance of the service delivery of your team and reporting progress on a regular basis
" Learn how to perform pensions calculations, enter pensions data or answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme events
" Accurately record own time spent, in accordance with standard procedures
" Consistently achieve a daily work in progress SLA, by prioritising/managing workload so that cases are completed within disclosure and SLA requirements and show that have demonstrated commitment to cases to avoid breaching SLA.

What you will be rewarded with?
" A competitive Salary and comprehensive benefits
" 25 Days Annual Leave, with the option to buy or sell up to 5 days per year
" Excellent defined contribution pension scheme with up to 12% employer contribution (based on a 4% employee contribution)
" Private Medical Insurance

NJR 13435