Escalations and Complaints Executive

Escalations and Complaints Job title: Position type: Full time Executive Customer Operations Level / Salary range: £25-28K Reporting to: Manager Job description Crown Gas & Power is a business gas and electricity supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% green gas, utility...

Purpose and Objectives of Post: - Deal with all enquiries providing a high quality, efficient and courteous service over the telephone, face to face or digitally; resolving queries at first point of contact in accordance with Government Legislation and council policies and procedures. - De-escalate potential complaints, using your own initiative whilst...

**Technical Executive - Commercial Property** We are seeking a Technical Executive as a member of our existing team to specialise in the processes of purchase, sale and rental of commercial properties purchased by the pension schemes we administer. The Technical Executive is an exciting role that is at the forefront of our product and business model and is...

**Technical Account Executive** **Purpose of the role**: - To be responsible for all aspects of Technical supply ensuring all internal, external and customer specifications are completed. - The investigation and trending of internal/external complaints and reporting information to the business. - To support the Technical function where appropriate as the...

Greeting customers on arrival - Manning the entrance to the venue and welcoming guests as they arrive, before showing them to their seats - Delivering exceptional service - Exceeding the expectations of customers throughout their visit, including taking orders at the bar, providing recommendations and responding to queries promptly - Resolving complaints -...

Reporting to the Social Media Lead you'll work to deliver best-in-class content across size? social media channels, drive engagement through community management, and take a data-led approach to improve platform and content performance. Continually monitoring the success of ongoing social media marketing campaigns and activity. You'll need to possess a...

Are you an experienced Service Delivery Manager with experience within a facilities management environment? Or maybe you’re a Service Coordinator with leadership experience and ready to take the next step playing a pivotal role in Service Delivery and Contract Management.Can you manage a team of service coordinators, providing day to day support to the...

Are you an experienced Service Delivery Manager with experience within a facilities management environment? Or maybe you’re a Service Coordinator with leadership experience and ready to take the next step playing a pivotal role in Service Delivery and Contract Management.Can you manage a team of service coordinators, providing day to day support to the...

* Office based role in Bury - onsite parking - Salary up to £27,000, plus benefits / staff discounts - Mon - Fri between 8am - 5.30pm (37.5 hours p/w) / Excellent career opportunities With our Client, we are recruiting for an experienced Payroll Executive to join their well established Payroll department. You will be joining a global business during a time...

* Office based role in Bury - onsite parking - Salary up to £27,000, plus benefits / staff discounts - Mon - Fri between 8am - 5.30pm (37.5 hours p/w) / Excellent career opportunities With our Client, we are recruiting for an experienced Payroll Executive to join their well established Payroll department. You will be joining a global business during a time...

Are you an experienced Service Delivery Manager or Helpdesk Manager with experience within Facilities Management environment?Can you manage a team of service advisors, providing day to day support to the team whilst meeting SLAs?Are you able to manage priorities, deal with escalated complaints and manage an increasing workload?You will be working for one of...

Are you an experienced Service Delivery Manager or Helpdesk Manager with experience within Facilities Management environment?Can you manage a team of service advisors, providing day to day support to the team whilst meeting SLAs?Are you able to manage priorities, deal with escalated complaints and manage an increasing workload?You will be working for one of...

We're seeking a friendly and enthusiastic Customer Experience Executive to join Car Benefit Solutions, the leading provider of Employee Car Ownership Schemes in the UK. In this role, you'll be responsible for providing outstanding customer service to both our clients and their employees. This is a great opportunity to join a dynamic team and contribute to...

We' re seeking a friendly and enthusiastic Customer Experience Executive to join Car Benefit Solutions, the leading provider of Employee Car Ownership Schemes in the UK. In this role, you'll be responsible for providing outstanding customer service to both our clients and their employees. This is a great opportunity to join a dynamic team and contribute to...

Job Descriptionthe role.We have an exciting opportunity on our books for a Scheduling Administrator to be a part of a successful company who provide Plumbing, Heating and Electrical solutions and certificates nationwide to over 9000 tenants. Your daily duties include: Communicating effectively with customers and tenants. Management of engineer’s diaries....

**Sales Executive** Salary DOE (+ Commission scheme) Monday to Friday (Hours to be agreed between 8.30am - 6.00pm i.e. 8.30am-5pm or 9.00am-5:30pm) Permanent **Main duties and responsibilities (included but not limited to)**: - Acting as the primary contact point for customers, ensuring to always provide an excellent level of customer service - Provide...

**Sales Executive** Salary DOE (+ Commission scheme) Monday to Friday (Hours to be agreed between 8.30am - 6.00pm i.e. 8.30am-5pm or 9.00am-5:30pm) Permanent **Main duties and responsibilities (included but not limited to)**: - Acting as the primary contact point for customers, ensuring to always provide an excellent level of customer service - Provide...

We're seeking a friendly and enthusiastic Customer Experience Executive to join Car Benefit Solutions, the leading provider of Employee Car Ownership Schemes in the UK. In this role, you'll be responsible for providing outstanding customer service to both our clients and their employees. This is a great opportunity to join a dynamic team and contribute to...

We're seeking a friendly and enthusiastic Customer Experience Executive to join Car Benefit Solutions, the leading provider of Employee Car Ownership Schemes in the UK. In this role, you'll be responsible for providing outstanding customer service to both our clients and their employees. This is a great opportunity to join a dynamic team and contribute to...

We're seeking a friendly and enthusiastic Customer Experience Executive to join Car Benefit Solutions, the leading provider of Employee Car Ownership Schemes in the UK. In this role, you'll be responsible for providing outstanding customer service to both our clients and their employees. This is a great opportunity to join a dynamic team and contribute to...