Host/ Hostess

Are you a social butterfly who thrives in situations where you need to interact with people? If the answer is yes, then this could be the job for you

RYND is raising the game by inspiring people to become as passionate about exceptional dining experiences are we are. 5* food and service in a casual setting.

We are looking for a Host/ Hostess to ensure our guests have the best experience possible.

As RYND's Host/ Hostess, you will be the first point of contact with customers and will be the face of the venue This will include greeting guests, arranging bookings and ensuring that all guests are having a positive experience form the moment they arrive to the moment they leave.

**Some of the key responsibilities include**:

- Deliver and drive exceptional customer service
- Welcome customers to the restaurant, escort them to assigned tables and introduce their front of house assistant
- Answer incoming calls and assist with customer queries and bookings
- Go above and beyond to make customers experience memorable, e.g. using decorations for birthdays, buying flowers for anniversaries
- Getting to know, understand and remember returning guests and their preferences
- Setting up and clearing down after service, making sure all areas are clean and tidy
- Confident knowledge of both drinks and food menu
- Confident knowledge of the brand and local area

**What's in it for you?**
- To be part of a passionate, fun and refreshing hospitality team
- Competitive salary
- Generous split of service charge monthly
- Free meal whilst working
- Discount when dining out of work
- Team socials
- Employee of the month scheme
- Internal training and development

The venue opening times are 9am
- 12am.

This role will be required to work during busy periods and events which will include evenings and weekends. This will be a minimum of 30 hours per week, across 5 days.

**Job Types**: Permanent, Full-time

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Discounted or free food

Schedule:

- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- If successful, when would you be available to start?
- Are you fully flexible from Monday to Sunday?

**Experience**:

- Customer service: 2 years (required)
- Hospitality: 2 years (required)

Work Location: In person