Pharmacy Assistant

2 days ago

Edinburgh, United Kingdom Fleming Pharmacy Full time

To ensure that the pharmacy environment is welcoming, clean and professional.
- To greet customers in a professional and friendly manner.
- To accurately complete financial transactions with customers.
- To be working towards or have completed an accredited MCA training course under the guidance of the pharmacist.
- To respond to symptoms described by customers by following agreed protocols and using your own knowledge and judgement.
- To know and understand the main features of stocked lines and the benefits to customers.
- To select and recommend suitable products and provide advice on their correct use.
- To provide advice on leading a healthy lifestyle.
- To refer to the pharmacist when appropriate.
- To receive prescriptions from customers and ensure they reach the dispensary in a timely manner.
- To inform the customer of approximate waiting times and to manage their expectations.
- To ensure the safe and correct transfer of dispensed items to patients.
- To identify medicine related problems or queries and bring these to the attention of the pharmacist.
- To answer queries on the supply and availability of medicines, where it is within your competence.
- To receive stock in accordance with SOPs.
- To ensure the safe and appropriate storage of medicines.
- To assist with stock control and the maintenance of reasonable stock levels within the retail environment.
- To assist with the engagement of patients onto advanced services such as Pharmacy First.
- To maintain an up-to-date knowledge of over the counter remedies and minor ailments by reading journals, product information and training resources.
- To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by the pharmacist
- General housekeeping duties
**Experience**
- Medicine Counter Assistant training (NPA or Buttercups or equivalent) Preferred, or training will be provided
- Retail/customer service experience
- Pharmacy Experience

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £8.00-£10.00 per hour

**Benefits**:

- Company pension
- Employee discount
Schedule:

- 8 hour shift
- Day shift
**Experience**:

- Pharmacy: 1 year (preferred)
- Pharmacy Assistants & Technicians: 1 year (preferred)
Reference ID: Pharmacy Assistant

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