Cusomter Care Assistant

4 weeks ago


Bromsgrove, United Kingdom Technical Drive Ltd Full time

Due to our high levels of customer satisfaction, Technical Drive has an opportunity for an Account Management Assistant / Customer Care Assistant in a growing, forward thinking IT Managed Service Provider. This is an exciting opportunity for someone, preferably a graduate, who is looking for an opportunity within an IT oriented company to start or progress their career within the IT sector, and progress into account management of our clients.

On a daily basis you will be calling our current clients to follow through on client issues and assisting the Account Managers with administration tasks, such as quotes and liaising with different departments, as well as looking after spreadsheets and documentation used by the company. An understanding of IT and technology would be highly preferable (but not essential) with a desire to be in a motivated, dynamic sales environment and pursue a career in IT.

The successful applicant will be a skilled communicator who can motivate and get co-operation from colleagues and clients, they will be career driven with a desire to succeed bringing initiative and energy to the role.

Key responsibilities and accountabilities:
Good Verbal and written communication skills.

Be efficient and reliable.

To be able to use their initiative and work autonomously.

A basic understanding of IT and technology.

Immediate start.

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bromsgrove: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: Customer Care/Account Manager Sales Support


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