Customer Service Adviser

3 weeks ago


Oxted, United Kingdom NFU Mutual Oxted Full time

Are you interested in a career working in insurance? Oxted NFU Mutual, is recruiting for a full time Customer Service Adviser to join our growing and successful team.
- Sell new NFU Mutual insurance policies; with a focus on personal products such as home and car insurance.
- Introduce NFU Mutual Financial Services to new and existing customers.
- Assist with day to day office administration processes.
**What we’re looking for**:This is a busy, pivotal role that requires someone who is highly organised with the ability to prioritise and manage their time effectively. Additionally:

- An individual who can demonstrate a positive can-do mentality and flexible, helpful attitude to provide a fantastic customer experience to our existing/prospective clients.
- An individual with excellent communication skills to be able to hold real conversations with our customers to meet their insurance needs.
- Some previous experience in a sales and/or customer service environment is preferred and insurance experience would be an advantage; however, it is not essential as full training will be given.
The right person will become a valued member of a supportive team:

- Within a professional and hardworking environment with a strong team ethos and ethical practices.
- To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan.
- There will be longer-term career development opportunities.
- Salary is dependent upon experience.
- Full time, Monday - Friday, 8.45am - 5pm.
- Up to max 25 days holiday a year.
The position will be based in the Oxted office, situated near Oxted train station and it is conveniently located in the town centre. Please note you will be employed by an agent of NFU Mutual and not by NFU Mutual directly.

No agencies

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance
Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)
**Experience**:

- customer service: 1 year (preferred)
Work remotely:

- No



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