Telephone & Webchat Adviser

2 weeks ago


Lincoln, United Kingdom Citizens Advice Full time

**Position**: Telephone & Webchat Adviser

**Location**: Lincoln

**Closing date**: 12 June 2023

**Role details**:
Job title: Telephone & Webchat Adviser

Location: Lincoln

**Salary**: £21,224 - £22,515

Salary pro rata: No

Hours per week: 37.5

Type of contract: Permanent

What will you be doing? With your professional telephone manner and excellent communication, you will be the front-line voice dealing with a wide range of different telephone calls. You'll be taking inbound calls and webchats via digital platforms to interview clients to ensure the right advice is given. You will be part of a close team of advisers who will mentor you through the training process and beyond.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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