Medical Secretary

We have an exciting opportunity in the Specialist Medicine Planned Care Division at Queen Elizabeth Hospital. We are looking to recruit a Medical Secretary to join the team, providing full secretarial support to consultants and other members of the team.

Previous applicants need not apply.

To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes. The post holder will be based at Queen Elizabeth Hospital, Woolwich.

First point of contact on behalf of the consultant and the Trust and deal effectively and courteously with all enquiries from GPs, parents/carers, other departments within the Trust and external bodies.

To produce correspondence and reports by the use of audio transcription technology/digital transcription.

To type urgent clinical letters, including those of a sometimes distressing or emotional nature from audiotape or direct dictation as agreed.

To use the appropriate IT system for checking patient information and appointments.

To ensure any changes/cancellation to clinics are carried out using Book Wise and all relevant parties are advised of any changes.

To have an awareness of the referral to treatment (RTT) patient pathway journey in order to be able to respond to parents/carers calls and enquires as appropriate.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient medical records are available for clinic and appointments are dispatched to other departments as necessary.

To maintain and update the diaries of the members of the clinical team as required, and to co-ordinate meetings, teaching sessions/venues as required.

To cover for medical secretary colleagues during periods of absence and annual leave.

To maintain and update the diaries of the members of the clinical team as required, and to co-ordinate meetings, teaching sessions/venues as required.

To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and relatives.

To organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager.

Please read the job description for further information about this role.