Operations Lead

2 weeks ago

Manchester, United Kingdom Chorlton Bike Deliveries Full time

**We provide a Manchester-based car-free delivery and support service, whilst enabling our community to use bicycles and e-cargo bikes to make sustainable transport choices.**

**We do deliveries for the NHS, local retailers and businesses in South**
**Manchester and City Centre. This work supports our not-for-profit community support projects.**
**These include;**
- Pick ups of unsold and surplus food for community projects, including foodbanks
- Pick ups of “pre-loved” donations for charity shops and Refugee Action, Trishaw rides for clients of Dementia Together
- Upcycling of donated bikes and training “mechanics” for asylum seekers and refugees
- Loans of our bikes, trikes and trailers from our bike library to local residents
- Organising and supporting community events to facilitate and promote active travel

**We are a living wage employer, a cooperative and not-for-profit limited company. Find out more about our work.**

Full-time Operations Lead (35 hours per week, open to job share or slightly fewer hours for the right person/people)

This is an exciting opportunity for a dynamic, highly organised and caring person to be at the centre of a community-minded, growing cooperative. You will lead on all aspects of our commercial operations and community projects. Responsible for our part-time delivery coordinator and riders, you will be supported by our Mission Circle (board) and share the values and vision of our organisation.

Initial fixed-term 6 month contract, 30-35 hours per week by negotiation, with the view to extend pending funding. A review will take place after 3 months in the role.

**Pay: £27,300 per annum. We will also consider applicants wanting 30 hours per week at pro rata salary.**

We’re an accredited Living Wage Employer.

**Typical working day**:9.00am-4.30pm on weekdays. Occasional out of hours will be required. Within this, we offer flexibility where possible.
**Location**:Hulme/South Manchester. Working from our premises with the opportunity for hybrid working from home.

**Main purpose of the job**

You will lead on all aspects of our commercial operations and community projects. You will be responsible for our part-time dispatcher/mechanic and riders. You will be supported by our Mission
Circle (board) and share the values and vision of our organisation in order to enable its growth.

**Core responsibilities**

You will have lead responsibility for:
1) Setting up and managing our community projects
2) Supporting a team of volunteers, paid riders and a part time despatcher/mechanic
3) Recruiting and training of new riders
4) Day to day logistics, coordinating deliveries, bikes and riders
5) Safe practices relating to our riders, premises and bikes
6) Keeping policies, procedures and practises compliant with legislation eg GDPR
7) Planning work schedules and capacity for people & bikes etc.
8) Ensuring that bikes are maintained and serviced
9) Implementing, maintaining and developing our admin systems practices
10) Managing day to day financial transactions of the organisations
11) Providing financial information, including cash flow monitoring, projections and planning
12) Identifying funding opportunities and working with others to submit funding bids
13) Internal and external communications, including with existing and potential traders, funders and riders
14) Ensuring our social media and website are up to date

**Tasks**

**Oversee day to day delivery operations and administration**
1. Manage the rota of riders and bikes
2. Cover despatch duties including liaising with customers and assigning deliveries promptly to allocated riders using our CoopCycle platform
3. Be a key point of contact for riders and customers, including some out of hours
4. Work in partnership with the part-time despatcher/mechanic to ensure all core hours are covered, including acting as first point of contact for enquiries
5. Be an emergency rider as needed (‘everyone rides’)
6. Respond to emergencies and urgent situations

**Bikes**
1. Ensure that all bikes are regularly checked, log any issues and liaise with suppliers & mechanics
2. Keep and up-to-date record of our bikes and suitability for different deliveries
3. Ensure the rota includes allocation of suitable bikes
4. Ensure that our fleet is fit for purpose

**Project Work**
1. Help develop and run existing community projects
2. Take a lead on new projects
3. Assess and advise on resources and capacity for any new projects
4. Develop and maintain relationships with our commercial traders
5. Ensure that data is collected and returned to funding bodies as required

**Finance**
1. Managing the finances of the organisation (including using quickbooks) to invoice clients, paying riders and monitoring cash flow
2. Liaise with our external accountant
3. Implement finance and monitoring systems
4. Produce regular financial reports and projections

**Person Specification**
**Skills and experience**

1. Excellent verbal and written communic

  • Lead Operator

    4 weeks ago

    Manchester, United Kingdom Veolia UK Full time

    Ready to find the right role for you? **Location**:Manchester, M31 4QN **Salary**:£37,080 per annum, plus annual bonus and Veolia benefits **Hours**:40 hours per week, Monday to Friday We live in a world that needs to take care of its resources, and our mission at Veolia is to 'Resource the World'. We have an exciting opportunity for a Lead Operator to...

  • Operations Lead

    4 weeks ago

    Manchester, United Kingdom Hip Pop Full time

    *RECRUITERS & AGENCIES - PLEASE DON'T CONTACT US ABOUT THIS JOB*If your skills, experience, and qualifications match those in this job overview, do not delay your application.**DO NOT APPLY THROUGH LINKEDIN. FULL DETAILS ON HOW TO APPLY BELOW**THE OPPORTUNITYAre you ready to thrive in a growing team working for one of the UK's most innovative challenger soft...

  • Operations Lead

    4 weeks ago

    manchester, United Kingdom Hip Pop Full time

    Job Description*RECRUITERS & AGENCIES - PLEASE DON'T CONTACT US ABOUT THIS JOB***DO NOT APPLY THROUGH LINKEDIN. FULL DETAILS ON HOW TO APPLY BELOW**THE OPPORTUNITYAre you ready to thrive in a growing team working for one of the UK's most innovative challenger soft drinks brands? Are you ready to transform your career story by being a pivotal part of a...

  • Operations Lead

    3 weeks ago

    manchester, United Kingdom Hip Pop Full time

    Job Description*RECRUITERS & AGENCIES - PLEASE DON'T CONTACT US ABOUT THIS JOB***DO NOT APPLY THROUGH LINKEDIN. FULL DETAILS ON HOW TO APPLY BELOW**THE OPPORTUNITYAre you ready to thrive in a growing team working for one of the UK's most innovative challenger soft drinks brands? Are you ready to transform your career story by being a pivotal part of a...

  • Operations Lead

    3 weeks ago

    Manchester, United Kingdom Hip Pop Full time

    *RECRUITERS & AGENCIES - PLEASE DON'T CONTACT US ABOUT THIS JOB*If your skills, experience, and qualifications match those in this job overview, do not delay your application.**DO NOT APPLY THROUGH LINKEDIN. FULL DETAILS ON HOW TO APPLY BELOW**THE OPPORTUNITYAre you ready to thrive in a growing team working for one of the UK's most innovative challenger soft...

  • Operations Lead

    5 days ago

    Manchester, United Kingdom Chorlton Bike Deliveries Full time

    We provide a Manchester-based car-free delivery and support service, whilst enabling our community to use bicycles and e-cargo bikes to make sustainable transport choices.We do deliveries for the NHS, local retailers and businesses in SouthManchester and City Centre. This work supports our not-for-profit community support projects.These include; Pick ups of...

  • Operations Lead

    2 months ago

    Manchester, United Kingdom Troika Recruitment Full time

    Job Description Company A global, industry leading hospitality business with a people first, amazing culture, is looking for the future senior leaders of its brand. This is a unique opportunity to drive your career progression with a business that will provide a high level of support around personal development. You will initially manage team of General...

  • Operations Lead

    4 weeks ago

    Manchester, United Kingdom Troika Recruitment Full time

    CompanyWant to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.A global, industry leading hospitality business with a people first, amazing culture, is looking for the future senior leaders of its brand. This is a unique opportunity to drive your career progression with a business that will...

  • Operations Lead

    2 months ago

    Manchester, United Kingdom Troika Recruitment Full time

    CompanyA global, industry leading hospitality business with a people first, amazing culture, is looking for the future senior leaders of its brand. This is a unique opportunity to drive your career progression with a business that will provide a high level of support around personal development.Be one of the first applicants, read the complete overview of...

  • Security Operations Lead

    2 weeks ago

    Manchester, United Kingdom Digital Waffle Full time

    **Security Operations Lead**: **Job details**: - Posted 14 May 2024 - Salary £75000 per annum - LocationManchester - Job type Permanent - Discipline Infrastructure - ReferenceZJ-77-11 - Contact NameZak Jones **Job description**: **Job Title: Security Operations Lead** **Location: Manchester, UK (80% remote)** **Salary: £75,000 per annum + bonus** We are...

  • Finance and Operations Lead

    5 days ago

    Manchester, United Kingdom We Belong Full time

    Job description **Role**:Finance and Operations Lead** **Full-time (Permanent)** **On-site (Hybrid depending on experience)** *** **Location**:Manchester (Office-based in Manchester) **Desirable**:Lived Experience of UK immigration system **Starting Salary**: £38K (FTE) depending on experience **Staff benefits**: We Belong supports the holistic development...

  • Security Operations Lead

    4 weeks ago

    Manchester, United Kingdom Digital Waffle Full time

    Job Title: Security Operations LeadLocation: Manchester, UK (80% remote)Salary: £75,000 per annum + bonusWe are seeking a highly skilled Security Operations Lead to join a dynamic team based in Nottingham. This role offers an exciting opportunity to lead the security operations efforts and contribute to the enhancement of the security posture.Key...

  • Security Operations Lead

    3 weeks ago

    Manchester, United Kingdom Digital Waffle Full time

    Job Title: Security Operations LeadLocation: Manchester, UK (80% remote)Salary: £75,000 per annum + bonusWe are seeking a highly skilled Security Operations Lead to join a dynamic team based in Nottingham. This role offers an exciting opportunity to lead the security operations efforts and contribute to the enhancement of the security posture.Key...

  • Finance and Operations Lead

    5 days ago

    Manchester, United Kingdom We Belong Full time

    Job descriptionRole:Finance and Operations Lead**Full-time (Permanent)On-site (Hybrid depending on experience)***Location:Manchester (Office-based in Manchester)Desirable:Lived Experience of UK immigration systemStarting Salary: £38K (FTE) depending on experienceStaff benefits: We Belong supports the holistic development of staff and you will work alongside...

  • Security Operations Lead

    3 weeks ago

    Manchester, United Kingdom Digital Waffle Full time

    Job Title: Security Operations LeadLocation: Manchester, UK (80% remote)Salary: £75,000 per annum + bonusWe are seeking a highly skilled Security Operations Lead to join a dynamic team based in Nottingham. This role offers an exciting opportunity to lead the security operations efforts and contribute to the enhancement of the security posture.Key...

  • Security Operations Lead

    4 weeks ago

    Manchester, United Kingdom Digital Waffle Full time

    Job Title: Security Operations LeadLocation: Manchester, UK (80% remote)Salary: £75,000 per annum + bonusWe are seeking a highly skilled Security Operations Lead to join a dynamic team based in Nottingham. This role offers an exciting opportunity to lead the security operations efforts and contribute to the enhancement of the security posture.Key...

  • Team Lead Operator

    5 days ago

    Manchester, United Kingdom Veolia Full time

    Lead OperatorLocation: Manchester, M31 4QNSalary: £37,080 salary, plus annual bonus and Veolia benefitsHours: 40 hours per week, Monday to FridayWe live in a world that needs to take care of its resources, and our mission at Veolia is to 'Resource the World'. We have an exciting opportunity for a Lead Operator to join our dynamic team in Manchester.Working...

  • Finance and Operations Lead

    2 months ago

    Manchester, United Kingdom Page Personnel Full time

    £38,000 - £43,000 - 28 days annual leave + bank holidays **About Our Client**: The client is a Not for Profit organisation based in Manchester. They are a charity that supports young migrants overcome obstacles they may face in accessing education and entering the workforce, as well as offering leadership training, both in person and online. The key...

  • Finance and Operations Lead

    2 months ago

    Manchester, United Kingdom Page Personnel - UK Full time

    £38,000 - £43,000 - 28 days annual leave + bank holidays **About Our Client**: The client is a Not for Profit organisation based in Manchester. They are a charity that supports young migrants overcome obstacles they may face in accessing education and entering the workforce, as well as offering leadership training, both in person and online. The key...

  • Hospitality Operations Lead

    4 weeks ago

    Manchester, United Kingdom HOME SERVICES MANCHESTER LTD Full time

    **HOME** **HOME** is on a mission to redefine the standards of in-house services for residents of skyscrapers. Residents are embedded into the heart of any major city, yet their services remain on the ground. It's time this changed. **HOME** is the sole in-house partner for 35 residential towers across Manchester City Centre. We take considerable care in...