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Credit Controller
2 months ago
We are looking for an experienced Credit Controller to join our team in Newcastle. Our Credit Controllers are accountable for managing customer accounts; maintaining effective control in the collection of all income and revenue due to the Company from various sources and preparing a range of reports to support the wider Finance function and the Company.
**What you will get up to day to day**
- control and collect all revenues due to the Company within agreed timescales resolving related queries as and when they arise; ensuring accuracy and completeness of data at all times.
- liaise with solicitors and uploading debtors to their online portal where legal action has been agreed.
- maintain accurate and retrievable records for audit purposes by ensuring all communication is recorded on Netsuite.
**We are looking for someone who has**
- demonstrable experience working within a finance department, preferably within a customer focused service organisation.
- demonstrable experience of credit control procedures, including verbal and written communication with customers, and a diligent, focused and professional approach to debt recovery.
- ability to provide prompt dispute and query resolution whilst maintaining a high standard of customer service.
- a discrete, professional and confidential approach to financial matters and records
- sound knowledgeable and experience in the use of accountancy software.
**Some of the key responsibilities**
- liaise with Account Managers to follow up on purchase orders, discuss customer queries, subscription access etc.
- conduct daily checks on bank statements to update reports for paid customers.
- compile reports for attending weekly/monthly meetings to raise aged debts for escalation
- generate standard AR reports via Netsuite to analyse debtor days and open invoices to assist with debt recovery.
- provide a first class customer experience at all times.
**What you will get from NBS**
- An attractive salary and benefits package
- 25 days leave plus bank holidays
- Take your Birthday off
- ½ day Christmas Shopping Day
- Training programmes to develop your skillset
- Working with a market leader on their mission to digitise the construction industry
If this sounds like you then we would love to hear from you.
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