Enforcement Agent

As an Enforcement Agent, you will be responsible for travelling to various addresses within your local area, or chosen area, to execute Court orders to obtain payments on behalf of our Clients.
- You will be required to establish the financial circumstances of a debtor by capturing key income details, demonstrating effective persuasion and negotiation skills
- Identify all aspects of vulnerability and vulnerable households and to alert creditors where we have identified such debtors
- Request payment to clear the unpaid debts or in the event that you are unable to get the debt paid in full use your strong negotiation skills and strategies to set up a suitable payment plan.
- Once a case has been enforced, you will oversee any payments received and manage receipts and other required documents
- Strong customer service skills and sales skills are essential in this role and you must be confident and able to maintain a level-head when dealing with conflict; carrying yourself with confidence and assertion, whilst maintaining a high level of professionalism when executing warrants

**Job **Type / Category**

Dukes Bailiffs are looking to recruit Enforcement Agents located in Denbighshire and the surrounding areas.
- Full-time Employed contract, working a 40-hour week
- One of the highest basic salary offered along with a very lucrative commission structure. (OTE £75,000+ per annum).
- Confident communicator - excellent written and verbal communication skills
- Self-motivated individual - possesses a proactive ‘can do’ attitude
- It is essential that you have a clear understanding and abide by Level 2 Taking Control of Goods National Standards
- You must act within the law at all times, including all legislation and observe all Health and Safety requirements in carrying out enforcement
- You must maintain strict client confidentiality and comply with Data Protection legislation and where appropriate, the Freedom of Information Act
- Comfortable working alone as part of a remote team.
- Level 2 Taking Control of Goods Qualification required.

**About Dukes**

At Dukes, we're committed to creating a caring, fun-loving, family culture where everyone feels valued. We are not just a corporate company, we are a family run business, therefore you will be treated as an individual and an extension of our family.

Our team is expanding and as such we're looking for a driven, proactive and hardworking Enforcement Agent to join our team

We currently collect on: Council tax arrears, Parking fines, Business Rates, Commercial Forfeiture of lease, High Court Enforcement, Trespass Removal, Commercial Rent and Commercial Debt Recovery, Arrest Warrants.

We receive the most 1st placement work out of other enforcement companies for this particular area, meaning that there are plenty of opportunities for you to maximise your workload with quality cases and, in turn, significantly boost your monthly take-home.

As a company we actively invest in our people and offer various forms of employee engagement, personal and professional development and career progression through structured programmes. Everything we do is shaped by our four values **Integrity, Quality, Compassion, Diversity. **These values represent the relationships we have with our debtors and clients, but they also shape how we measure and reward the performance of our employees

**Additional benefits**
- 25 days annual holiday, plus bank holidays
- Company pension scheme
- iPad, Safety body worn safety vest and camera as well as any additional required equipment supplied.
- Eye Care Vouchers
- Company vehicle with a fuel card
- Regular training on company procedures and new legislation
- Full shutdown between Christmas and New Year

Friendly working environment in a family run business
- Fun-filled work social activities
- Workplace Mental Health initiative
- Company sick pay scheme

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company car
- Company pension
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

COVID-19 considerations:
We provide PPE and safety equipment to all employees working out on the road to keep them safe from Covid-19

**Experience**:

- Enforcement Agent: 1 year (required)

Licence/Certification:

- Driving Licence (required)