Tesco Colleague
6 months ago
About the role
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. If the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
**Customers are at the heart of everything we do.**
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
**We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click **here**.**
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here
What’s in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- 10% Discount Card increasing to 15% after every pay for a 4 day period
- Life assurance
- Retirement saving plan
- Great colleague deals and discounts, saving you money on everyday purchases
- Uniform provided
- Click here to read more about the benefits we have available for our colleagues
**Availability Window**:
**Days**
**From time**
**To time**
- Sun- 05:00:00- 23:00:00- Mon- 05:00:00- 23:00:00- Tue- 05:00:00- 23:00:00- Wed- 05:00:00- 23:00:00- Thu- 05:00:00- 23:00:00- Fri- 05:00:00- 23:00:0
-
Colleague - Tesco Stores
2 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Colleague in one of our stores. As a member of our team, you will play a vital role in ensuring that our customers receive exceptional service and have a positive shopping experience.Key ResponsibilitiesProvide excellent customer service, greeting customers with a...
-
Tesco Colleague
4 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and enthusiastic individual to join our team as a Tesco Colleague in our Birmingham Rd store. As a key member of our team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and safe store environment.Key...
-
Tesco Colleague
5 days ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused colleague to join our team at Tesco's Erdington Six Ways Express store. As a valued member of our team, you will play a key role in delivering exceptional customer service and contributing to the overall success of our store.Key Responsibilities: Provide excellent customer service, greeting...
-
Tesco Colleague
5 months ago
Birmingham, United Kingdom Tesco Stores Limited Full timeClick here to read more about the benefits we have available for our colleagues **Availability Window**: **Days** **From time** **To time** - Mon- 10:00:00- 16:00:00- Fri- 11:00:00- 16:00:00- Sat- 11:00:00- 16:00:00It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a...
-
Tesco Colleague
1 week ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleAt Tesco, we're dedicated to serving our customers, communities, and planet a little better every day. As a Colleague - Yardley Extra, you'll play a vital role in helping us achieve this vision. Your responsibilities will include knowing your customers and serving them with passion and pride, giving great natural service. You'll also be...
-
Tesco Colleague
5 months ago
Birmingham, United Kingdom Tesco Stores Limited Full timeHoliday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) - 10% Discount Card increasing to 15% after every pay for a 4 day period - Life assurance - Retirement saving plan - Great colleague deals and discounts, saving you money on everyday purchases - Uniform provided - Click here to read more about the benefits...
-
Tesco Colleague
2 months ago
Birmingham, United Kingdom Tesco Full timeOur vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all...
-
Tesco Store Colleague
4 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Store Colleague in Birmingham Bristnall Express. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.Key ResponsibilitiesProvide excellent customer service,...
-
Tesco Store Operations Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleKey ResponsibilitiesOversee store operations to deliver a seamless customer experienceCoordinate team efforts to maintain a clean, well-stocked storeProvide exceptional customer service and resolve issues promptlyIdentify opportunities to improve service and implement changesLead by example and set a high standard for colleaguesWhat You'll...
-
Tesco Store Team Manager
1 day ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleTesco is a leading retailer in the UK, with a strong focus on customer service and employee satisfaction.The role of Shift Leader is crucial in ensuring the smooth operation of our stores, and we are looking for a motivated and experienced individual to join our team.As a Shift Leader, you will be responsible for managing duty shifts,...
-
Festive Colleague Days
4 weeks ago
Birmingham, United Kingdom Tesco Full timeAt home or on-the-go, we want to be every customer’s favourite way to shop. That’s why our purpose is to serve our customers, communities and planet a little better every day. We are happy to support flexibility for our colleagues in stores, and this can mean different things for different people. So if you are interested, we are happy to discuss how we...
-
Tesco Shift Leader
4 weeks ago
Birmingham, United Kingdom Tesco Remote Work Freelance Full timeAvailability Window Days From time To time Mon 06:00:00 14:30:00 Tue 06:00:00 14:30:00 Thu 08:00:00 16:00:00 Fri 14:30:00 23:00:00 Sat 14:30:00 23:00:00 Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending...
-
Store Operations Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleWe're looking for a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you'll play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.Key ResponsibilitiesManage and coordinate duty shifts, ensuring a clean,...
-
Customer Delivery Driver
5 months ago
Birmingham, United Kingdom Tesco Full timeAbout the role Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping...
-
Customer Service Representative
4 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities• Provide outstanding customer service, responding to...
-
Customer Service Representative
4 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities• Provide outstanding customer service, responding to...
-
Store Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the Role As a Store Manager at Tesco, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth. Your key responsibilities will include recruiting and training team members, coaching them to be passionate and knowledgeable about products, and leading the team in driving trade...
-
Store Operations Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleKey ResponsibilitiesOversee store operations, ensuring a clean and well-stocked environment that meets customer expectations.Coordinate the team to deliver exceptional customer service and achieve sales targets.Take ownership of running duty shifts, guiding and supporting colleagues to maintain a safe and efficient store.Monitor store...
-
Customer Delivery Driver
1 month ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleAs a Customer Delivery Driver at Tesco, you will be the face of our company, delivering exceptional customer service to our valued customers. You will be responsible for delivering customer shopping trips, ensuring that every interaction is positive and memorable.Key ResponsibilitiesDeliver customer shopping trips in a timely and efficient...
-
Customer Delivery Driver
1 month ago
Birmingham, Birmingham, United Kingdom Tesco Full timeAbout the RoleAs a Customer Delivery Driver at Tesco, you will be the face of our company, delivering exceptional customer service to our valued customers. You will be responsible for delivering customer shopping trips, ensuring that every interaction is positive and memorable.Key ResponsibilitiesDeliver customer shopping trips in a timely and efficient...