Stock Support
3 weeks ago
**The Role**
**Key Responsibilities**:
The key responsibilities include, but are not limited to:
- Posting stock on behalf of clients
- Liaising with customers & resolving stock queries.
- Ensuring client information is entered accurately into the system.
- Building strong relationships with customers.
- Monitoring & updating the internal CRM system.
**The Company**
IPT (International Product Traders) supports and promotes the international trade of mobile phones & accessories, consumer electronics and IT components to protect our members’ interests worldwide. IPT is owned and run by Third Dimension Limited, a website development company based in Milborne Port, near Sherborne, Dorset.
**The Benefits**
Monday to Friday - full time or flexible around school hours.
22 days holiday + bank holidays
Onsite
Access to auto-enrolment pension with Peoples Pension Scheme
**The Person**
The key skills and qualities required:
- Previous experience in administration and data entry
- Excellent communication skills.
- Great eye for detail.
- Customer focused - the ability to develop and maintain customer relationships.
- Ability to multi-task and work to deadlines.
- Capability to work independently and prioritise workload.
- Willingness to learn.
- Must be computer literate with a good understanding of Microsoft office 365, Outlook, Word and Excel
- Previous experience with WhatsApp Business & Skype would be an advantage.
- An understanding of different product types (mobiles, consumer electronics and IT components) would be an advantage.
- Ability to research product groups and categorisation.
**Job Types**: Full-time, Part-time
**Salary**: £23,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work Location: One location
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