Customer Team Leader

2 months ago

Muir of Ord, United Kingdom Coop Full time

**Customer Team Leader**

Location: Great North Road, Muir of Ord, IV6 7TP

Pay: £12.10 per hour + great benefits

Contract: 30 hours per week + regular overtime, permanent, part time

Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.

Full training given

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.

In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.

**What you’ll do**

**- Friendly and thoughtful service** - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- **Engage with everyone to succeed together** - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- **Make sure the store is safe, legal and operational** - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- **Embrace change** - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- **Co-operate for a fairer world** - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:

- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    3 months ago

    Muir of Ord, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Great North Road, Muir of Ord, IV6 7TP - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...

  • Customer Team Member

    2 months ago

    Muir of Ord, United Kingdom Coop Full time

    **Customer Team Member** - Location: Great North Road, Muir of Ord, IV6 7TP- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in...

  • Customer Team Member

    2 months ago

    Muir of Ord, United Kingdom Coop Full time

    **Customer Team Member** - Location: Great North Road, Muir of Ord, IV6 7TP- Pay: £12.00 per hour- Contract: 16-24 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 days including early mornings (from 6.00am), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Member

    1 month ago

    Muir of Ord, United Kingdom Co-op Full time

    Closing date: 14-08-2024 Customer Team Member Location: Great North Road, Muir of Ord, IV6 7TP Pay: £12.00 per hour Contract: 16-20 hours per week + regular overtime, permanent, part time Working pattern: 5 Varied shifts over 7 days, including early mornings, afternoons, late evenings and weekends to be discussed...

  • Customer Team Member

    1 hour ago

    Muir of Ord, United Kingdom Co-op Full time

    Closing date: 16-09-2024 Customer Team Member Location: Great North Road, Muir of Ord, IV6 7TP Pay: £12.00 per hour Contract: 12-16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including late evenings (from 4.00pm) and weekends, to be discussed at interview   ...

  • Shift Leader

    3 months ago

    Muir of Ord, United Kingdom Parklands Limited Full time

    Parklands Care Homes is a multi award winning care company and one of the largest independent care home providers in the north of Scotland. It operates nine care homes across Moray and the Highlands, with a number of new care facilities planned in the coming years as part of a multi-million pound investment plan. Parklands homes offer a range of services...

  • Customer Team Leader

    3 months ago

    Borough of Halton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Granville Street, Runcorn, WA7 1NE- Pay: £13.32 per hour- Contract: 25 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview.- Full, paid training provided- - You must be...

  • Customer Team Leader

    3 months ago

    Isle Of Arran, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Invercloy, Brodrick, Isle of Arran, KA27 8AN- Pay: £12.10 per hour- Contract: 39 hours per week + regular overtime, permanent, full time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Leader

    3 months ago

    Isle Of Arran, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Invercloy, Isle of Arran, KA27 8AN- Pay: £13.32 per hour- Contract: 39 hours per week + regular overtime, full time, permanent.- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- -...

  • Customer Team Leader

    3 months ago

    Isle Of Arran, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 2 Shore Street, Brodick, KA27 8AG - Pay: £12.10 per hour + great benefits - Contract: 16-39 hours per week + regular overtime, permanent, full or part time hours - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and alternating weekends, to be discussed...

  • Customer Team Leader

    3 months ago

    Isle of Skye, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Main Street, Broadford, IV49 9AE - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: 5 Varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. -...

  • Customer Team Leader

    3 months ago

    Isle Of Mull, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 33 Main St, Tobermory, PA75 6NT - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full training...

  • Customer Team Leader

    3 months ago

    Isle Of Tiree, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Scarinish, Isle of Tiree, PA77 6UH - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview -...

  • Customer Team Leader

    3 months ago

    Isle Of Bute, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 15-19 Montague Street, Rothesay, PA20 9DA - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late evenings to 11pm (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    3 months ago

    Isle Of Arran, United Kingdom Coop Full time

    **Customer Team Leader** - The Co-operative Food, 2 Shore Street, Brodick, KA27 8AG - Pay: £12.10 per hour + great benefits - Contract: 22.5 hours per week + regular overtime - Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    2 months ago

    Isle of Arran, United Kingdom Co-op Full time

    Closing date: 22-07-2024 Customer Team Leader   Location: Main Street, Brodick, Isle of Arran KA27 8AN Pay: £13.32 per hour Contract: 16-39 hours per week + regular overtime, permanent contract Working pattern: Various shifts including early mornings of 6am and late evenings of 10pm including...

  • Customer Team Leader

    3 weeks ago

    Isle of Whithorn, United Kingdom Co-op Full time

    Closing date: 20-08-2024Apply below after reading through all the details and supporting information regarding this job opportunity. Customer Team Leader Location: Main Street, Brodick, Isle of Arran KA27 8AN Pay: £13.32 per hour Contract: 16-39 hours per week + regular overtime, permanent contract Working pattern: Various shifts including early...

  • Customer Team Leader

    4 weeks ago

    Isle of Arran, North Ayrshire, United Kingdom CO-OP Full time

    Closing date: 20-08-2024 Customer Team Leader Location: Main Street, Brodick, Isle of Arran KA27 8AN Pay: £13.32 per hour Contract: 16-39 hours per week + regular overtime, permanent contract Working pattern: Various shifts including early mornings of 6am and late evenings of 10pm including some weekends, to be discussed at interview Full, paid...

  • Customer Team Leader

    4 weeks ago

    Isle of Islay, United Kingdom Co-op Part time

    Closing date: 13-08-2024 Customer Team Leader Location: 75 Frederick Cres, Port Ellen, Isle of Islay PA42 7BE Pay: GBP13.32 per hour Contract: 39 hours per week + regular overtime, permanent contract Working pattern: varied shifts including early mornings, afternoons and late evenings including weekends, to be discussed at interview. Full, paid training...

  • Customer Team Leader

    4 weeks ago

    Isle of Arran, United Kingdom Co-op Part time

    Closing date: 13-08-2024 Customer Team Leader Location: Main Street, Brodick, Isle of Arran KA27 8AN Pay: GBP13.32 per hour Contract: 16-39 hours per week + regular overtime, permanent contract Working pattern: Various shifts including early mornings of 6am and late evenings of 10pm including some weekends, to be discussed at interview Full, paid training...