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Operations Administrator

4 months ago

ClactononSea, United Kingdom CB Heating Ltd Full time

We are looking for a **B2B Operations Admin **to join our growing and dynamic team, at our Clacton-On
- Sea site.
- **Who are we?**_

CB Heating Ltd part of the EDF group and is one of the most respected names within the renewables sector. We are an established heat pump business with over 20 years of experience and significant revenue growth over the past 2 years, hence we require new roles to support future expansion plans on a national scale following our partnership with EDF- one of the UK’s largest energy suppliers.
- **About the role**:_

Job title: B2B Operations Admin

Employment type: Full time, Permanent

Working hours: Mo
- Fri 9:00-17:00

Salary band: 23k to £25k depending on experience.
- **Key responsibilities will include**:_
- Timely and accurate order processing within CRM databases and internal systems.
- Efficient key stage planning and resource allocation for all installation related activities.
- Effective communication with stakeholders to ensure installations are completed on time and on budget.
- Successful resolution of issues as they arise and root cause analysis to avoid recurrence.
- Ensure KPI’s and SLA’s are adhered to and any non-conformance is dealt with in the appropriate manner.
- Ensure all compliance and regulatory requirements are met.
- Other ad-hoc duties
- **About you**:_
- We collaborate with various ECO and HUG partners and are expanding our relationships with Local Authorities, Housing Associations and New Build Developers. It would be a distinct advantage if you have experience of working with any of these stakeholder groups.
- Proven Experience in an administrative or clerical role
- Proven Experience in Customer Service
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Be able to use verbal, nonverbal, and written communication to build relationships with both new and existing clients.
- You will be an ambitious, self-motivated, and organised individual.
- Ability to remain calm, focused, professional and productive under pressure.
- Have a good business acumen.
- Must be a motivated self-starter who can focus on achieving a set goal with limited supervision.
- **What are we offering?**_
- A competitive salary
- A culture of growth, development, and progression
- Free coffee and tea on site
- Free on-site parking
- Incentive schemes
- Employee Assistance Programme
- Discounted energy rates
- Company events
- Company pension scheme
- A friendly, vibrant, and dynamic environment to work in

**To join our exciting and growing team please submit your CV today.**

***No Agencies Please***
- CB Heating LTD is an equal opportunities employer and we welcome applicants from all backgrounds._

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

Ability to commute/relocate:

- Clacton-On-Sea: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person