Insurance Administrator

**Location**:
2 Pottery Street, Kirkcaldy, Fife

Hours:
Full time

Practice:
St. Clair Veterinary Group Kirkcaldy

**About us**

**As a committed companion animal practice, we pride ourselves on providing an extensive and comprehensive range of services provided by our experienced team of vets and nurses, many of whom hold additional professional qualifications.**

We are a British Small Animal Veterinary Association approved practice and an Approved Training Centre, certified by the Royal College of Veterinary Surgeons.

**Your role and responsibilities**

We are looking for someone with office experience to work predominantly within our Insurance Claims Support Department, including some work on our busy reception desk.

You will need to have excellent interpersonal and communication skills dealing with clients and associates both face to face and over the telephone, ability to adapt to the changing pace of the business and be flexible with the admin department.

An empathetic nature, ability to manage multiple workflows as part of a team as well as using initiative to work individually. Confidence in using IT Office 365 to a high standard is an essential element of this role.

This position will work predominantly alongside our insurance and referral associates to provide support with client accounts, insurance companies. debt management and queries.

Other administrative duties will also be required, including reception shifts. A person with Health and Safety experience would be advantageous. Role training will be given alongside an accredited training scheme.

**Hours**

40hrs hours per week. 8 hours per day. You will be required to be flexible and able to work weekends on a rota basis.

**Benefits**
- 25 days holiday + bank holidays + Birthday Leave
- External CPD funded
- Career progression opportunities
- Staff discount schemes
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Wellness programme including:

- Employee assistance programme
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Childcare vouchers
- Recruitment referral reward scheme

**About us**

Here at St Clair Vets, we have a busy caseload and provide a full range of routine primary care services and specialist services in ophthalmology referral and ancillary treatments such as acupuncture. We are a progressive, well-equipped practice in Kirkcaldy that's been at the very heart of our local community for many years. We take pride in providing a caring, compassionate, and friendly service to all our clients and their precious pets.

As a group, we are well equipped and have an extensive range of surgical and diagnostic equipment available which includes in-house biochemistry/haematology machines, operating microscopes, digital x-ray, ultrasound, video endoscope plus all the usual toys You will be supported by our large, dedicated Vet team, highly experienced clinical directors, wonderful, experienced nurses, and a fantastic front of house team. Our team are important to us and you will feel supported at St Clair Vets. We all pull together through the hard times but equally enjoy each other's company and are never short of humour. We have a big focus on mental health and work-life balance too. We often discuss clinical cases and when possible, we do often attend socialising events.

St Clair Veterinary Group is situated on the beautiful Fife coast with several picturesque fishing villages only a short drive away and many outdoor pursuits right on your doorstep. Plus, if you need the buzz of a capital city, you'll be in Edinburgh in 40 minutes. So, we really do have the best of both worlds The cost of living is relatively good locally too and our nearest airport is just a 30-minute drive away.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.