Administrator - Speech and Language Therapy

2 weeks ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

“Applicants who have applied for this role in the last 6 months need not reapply”

An exciting opportunity has arisen within the admin istration team in the Adult Speech and Language Therapy department. You will work closely with the other members of the admin team, speech and language therapists and assistants. The role will involve admin support for both clinical and non-clinical work, including for example dealing with outpatient queries, ward queries, taking minutes and processing referrals. You will forge positive working relationships with the team by being present in the office.

Ensure entry and secure storage of all data

Provide admin support and maintain databases/records

Assistance with the production of agendas and minute taking

Supporting clinicians and assistants with the admin istration required for patients

Receive and deal with telephone enquiries on behalf of the speech and language therapy team

Arrange meetings, including booking venues as required for both internal and external meetings

Maintain supplies to include stock and non-stock check off and put away after delivery

Scanning and photocopying

At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.

Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards

Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.

Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

To support the Adult SLTs in clerical administration of patients.

Assists the Team Leaders in reviewing current systems within the department, ensuring that any necessary changes enhancing service provision are undertaken.

Provides effective communication, maintaining excellent inter-personal skills when dealing with patients and members of staff at all levels within the Trust.

Ensures accurate data input, updating patient demographic details where necessary on the current computerised patient administration system. Ensure all data is current and accurate.

To collate and produce performance data reports as required.

To maintain a database of all loan AAC devices.

Preparation for speech and language therapy groups

To create low tech communication aids and communication passports as required.

Complies with the requirements of the Caldicott Report, the Data Protection Act, Access to Health Records Act and subsequent legislation issued in relation to computer retained data, preserving the confidentiality of patient identifiable data at all times.

To assist with training and induction of new members of staff.

Please see the job description and person spec for further details.



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