Project Co-ordinator

4 weeks ago

Eastleigh, United Kingdom Stewart Signs Ltd Full time

Stewart Signs is the UK’s leading expert in visual branding and commercial graphics. We work with clients all over the world to create beautifully made graphic solutions for outdoor advertising, trains, ships, vehicles, offices, retail, healthcare settings and the leisure industry.

Founded on a vision of progress, artisanship and innovation, Stewart Signs was the first business of its kind in the UK. Much imitated but never bettered, we find inspiration where others see impossibilities. People come to us because they know they are getting the best.

Job Title: Project Coordinator

Reports to: Projects Team Manager

Job purpose:
Provide support to the Sales, Commercial and Delivery teams, handling customer and internal requests in an efficient way to add value and exceed client satisfaction.

Key accountabilities:
Customer Service
- Conduct calls professionally and efficiently.
- Be polite and methodical in how you handle colleague and customer enquiries, efficiently gathering the information required at the first opportunity.
- Be proficient in all internal systems, storing and retrieving information with ease and in a way that makes it easy for colleagues and customers.

Order Handling
- Process client orders, identifying the correct price list items and promptly raising quotes. See these jobs through to completion and invoicing.
- Administer client price lists as directed by the Project or Account Manager, making sure they are comprehensive and current.

Project Support
- Assist Project Managers in the efficient delivery of projects, liaising with clients and colleagues to ensure schedules and budgets are met.
- Administer non-complex projects from start to finish.
- Coordinate and take responsibility for the delivery of established long-term projects setup by a Project Manager
- Analyse and understand technical documents, extracting information for dissemination into the project structure.
- Liaise with procurement, and suppliers when needed, to ensure on-time delivery and no project disruption.
- Conduct risk analyses
- Measure and report on project performance

Key skills and requirements:

- Proficient in MS Office, primarily Outlook, Word and Excel.
- Attention to detail, both with data and visual drawings.
- Numerate and able to communicate concisely and coherently, verbally and in writing.
- You will be thorough and organised in all communication, storing and making information accessible to all stakeholders while delivering exceptional customer service to grow sales and aid retention.
- Have a resilient nature that thrives in a fast paced, ever-changing and sometimes challenging environment.
- Live within an commutable distance from the office.

Key Performance Indicators:

- Maintenance of customer satisfaction levels.
- Accuracy of paperwork.
- Ability to adapt and prioritise a continually varied workload.
- Project analysis to check budget, spec and timing adherence.
- Ability to recognise risks or project concerns before they materialise to the Projects Team Leader.
- Be part of, and positively contribute to an established amazing dedicated and committed team.

**Benefits**:

- On the job training
- Opportunities for progression throughout any department in the business
- Continuous support from peers and managers
- Holidays: 25 Days + 8 Bank Holiday (Increases to 30 days after 5 years’ service)
- Free on-site parking
- Pension scheme
- Company team-building and social events

Details:

- Hours of Work: 8:30am to 5:00pm / Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Holidays
- Monday to Friday

**Experience**:

- Project Management: 1 year (preferred)

Ability to Commute:

- Eastleigh (required)

Ability to Relocate:

- Eastleigh: Relocate before starting work (required)

Work Location: In person

Expected start date: 01/05/2024

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