Help to Claim Adviser

4 weeks ago


Ashington, United Kingdom Citizens Advice Northumberland Full time

One of our Advisers recently said: ‘_I wanted to do something of value. Now I help people gain more confidence using IT, help them overcome the hurdles claiming Universal Credit and help them reduce the stress and anxiety they feel about their financial situation. I believe I now do that and my job satisfaction is very high_.’

Citizens Advice Northumberland offers free and confidential advice online, over the phone, and in person. We give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Employees benefit from:

- Being part of a committed team who work together to bring about positive changes for individuals, local communities and society as a whole
- Structured Personal Development process with clear opportunities to develop yourself professionally and your career within the organisation
- Full training appropriate to the role
- 36 days annual leave (including bank holidays) for full time employees
- Access to our Employment Assistance Programme
- Enrolment in the Company Pension Scheme

Citizens Advice Northumberland is a Disability Confident and Living Wage employer and has signed the North of Tyne Good Work Pledge.

Job Title**:HR Support Officer**

**Salary**: £20,971 - £24,612 depending on experience in an advice setting.

Hours: 37

Location: Ashington Hub

Closing date: 9.00am Tuesday 29 August 2023

Interview date:_**Wednesday 13 September 2023**_

**Job Types**: Full-time, Part-time
Part-time hours: 37 per week

**Salary**: £20,971.00-£24,612.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Ashington, NE63 8UG

Application deadline: 29/08/2023


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