Customer Services Administrator
5 months ago
JOB DESCRIPTION: (JUNIOR) CUSTOMER SERVICE ADMINISTRATOR
Reporting to: National Sales Manager
Working Hours: Monday - Friday / 9am - 5.00pm / ½ Hour Unpaid Lunch
**Salary**: £19,000 Maximum
Location: Strood, Kent
Purpose:
To assist the National Sales Manager and his team in their combined efforts to ensure the smoothing running of the hire centre office.
Primary Responsibilities:
We have an opening for a junior administrator to learn the ropes in our busy hire centre, progressing to become an integral part of our current experienced hire team. Office duties will be varied including a significant level of telephone contact to re-establish client contact, generate new hires and process ongoing hires, customer requests and queries.
You will be required to process and maintain hire paperwork to ensure compliance, displaying a methodical approach to work resulting in timely completion of tasks.
Skills/Qualifications:
- Administrative background (preferable)
- Methodical and organised
- Good written and verbal communication skills
- Customer focused with a confident, friendly disposition
- IT proficient
- Maths/English to GCSE standard (or equivalent)
**Benefits**:
Pension contribution*
Generous incentive bonus scheme (uncapped) and available from day one and paid monthly**
Free parking
29 Days including Bank Holidays
Overtime (as maybe mutually agreed)
*following qualifying period
**full details will be provided on joining
**Salary**: Up to £19,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Rochester: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: MG / Plant / Strood
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