Customer Services Administrator

5 months ago


Rochester, United Kingdom HE Services Plant Hire Full time

JOB DESCRIPTION: (JUNIOR) CUSTOMER SERVICE ADMINISTRATOR

Reporting to: National Sales Manager

Working Hours: Monday - Friday / 9am - 5.00pm / ½ Hour Unpaid Lunch

**Salary**: £19,000 Maximum

Location: Strood, Kent

Purpose:
To assist the National Sales Manager and his team in their combined efforts to ensure the smoothing running of the hire centre office.

Primary Responsibilities:
We have an opening for a junior administrator to learn the ropes in our busy hire centre, progressing to become an integral part of our current experienced hire team. Office duties will be varied including a significant level of telephone contact to re-establish client contact, generate new hires and process ongoing hires, customer requests and queries.

You will be required to process and maintain hire paperwork to ensure compliance, displaying a methodical approach to work resulting in timely completion of tasks.

Skills/Qualifications:

- Administrative background (preferable)
- Methodical and organised
- Good written and verbal communication skills
- Customer focused with a confident, friendly disposition
- IT proficient
- Maths/English to GCSE standard (or equivalent)

**Benefits**:
Pension contribution*

Generous incentive bonus scheme (uncapped) and available from day one and paid monthly**

Free parking

29 Days including Bank Holidays

Overtime (as maybe mutually agreed)

*following qualifying period

**full details will be provided on joining

**Salary**: Up to £19,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Rochester: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: MG / Plant / Strood



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