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Customer Service
4 months ago
A leading manufacturing provider
- Customer service role offering training
**About Our Client**:
We are partnering with an company who operate in over 30 countries. Our client delivers advanced manufacturing solutions who also support the entire product life-cycle.
Our client Celebrates over 50 years of manufacturing and offers the opportunity to make a difference and will invest in your growth.
Daily responsibilities within this role, will be:
- Working in a customer faced role using both written and verbal communication
- Work a fast-placed environment and ability to remain calm
- Excellent organisational skills
- Excellent customer service skills and being able to handle difficult conversations
- Must be computer literate and have good keyboard accuracy with good Microsoft Office knowledge particularly Excel
As the German-Speaking Customer Service Agent you would be handling a large volume of calls from various manufacturing customers.
Responsibilities will vary from time to time in accordance with business needs
**The Successful Applicant**:
An additional advantage would be be:
- Salesforce
- Tableau and/or SAP knowledge
- Data analytic experience
**What's on Offer**:
In addition to the below range of benefits, you will also be part of an experienced team who will support you within this role
- The ability to purchase additional holidays
- Training and development for this role
- Flexible working hours
- Employee reward and recognition scheme
- Generous pension scheme
Our client recognises the importance of a work life balance and have a working policy in place. This includes a hybrid working model allowing employees to work from home for up to 3 days a week.
- Contact
- Leah Owens
- Quote job ref
- JN-012023-5910954
- Phone number
- +44 151 255 3767
